Rachel Trotter **** Ewing Street
Houston, Texas, 77004
***************@*****.***
EXPERIENCE
Children’s Museum of Houston, 1500 Binz Street— Discovery Guide- Volunteer for Summer Program of 2017
June 2017-July 2017
I worked with adults and children during my time at the Children’s Museum, I have great experience working in stations and I have excellent people skills. My top priority is to make sure that a person leaves satisfied after being dealt with in any kind of situation. During my time at the Children’s Museum, I have learned to deal with adults and understand what they want.
Lamar High School, 3325 Westheimer Rd, Houston, TX 77098— I graduated in June 2020. I completed all 4 years of high school The Briar Club, Kids’ Club Attendant
May 2021-December 2022
I worked as an attendant in the country club’s kids club where they keep the kids and pre-teens while the parents work out and enjoy their time at the club. I handled reservations and talked to people over the phone and worked on Excel when making reservations.
Mendocino Farms
September 2022-July 2023
I worked as a cashier and server and Expo person (someone who handles delivery/take out/ to-go orders). I have hosted guests and showed them new seasonal items on the menu. I would check on them and make sure their food is up to standards and they are satisfied. I closed and opened the store on multiple occasions and I have knowledge of the register and Expo and a POS system.
Chick-Fil-A
September 2023-March 2024
5085 Westheimer Rd (Galleria Mall)
I worked as a cashier and made sure the guests were served with great service and their food was fresh and ready. I worked at different stations, for example, Expo station where I bagged the food and prepared drinks at the same time. I worked at the SKILLS
My skills include: Being
punctual (on time, on task
and on a mission), confident
in the workplace outside and
inside, confident under
pressure and can handle the
heat in any situation, I am a
team player.
I have intermediate
knowledge of Excel
Spreadsheet and Microsoft
Word.
I speak multiple languages
including French, Spanish and
German.
I have experience with
children, adults and the
elderly. I have experience in
kitchen service, food
preparation and cashiering.
I am tech savvy and know my
way around a computer and
the basic necessities of it.
I have my First Aid
Certification, CPR
Certification and Child
Development Associate
Certification. I am a hard
worker, motivator for others
and a leader. I am a people
person and I communicate
well with others.
register on occasion and at some points I would be at the serving station and shout out the guest’s names and hand them their food. I bagged up Doordash, Postmates and Uber Eats orders as well.
After the store closed, I would do my cleaning duties and mopped the floor, the drink machines and ice cream machine and stocked up the store for the next day.
H&M, Houston Galleria
March 2024-December 2024
I focused on recovery in between the clothing aisles, helped maintain the store’s image and keep the store clean. I sized the clothes and made sure they were all garment cared. I also did running in the store (putting the clothes back from the fitting room onto the sales floor). I was also on the register from time to time and I would be handling the sales and
returns/exchanges. I’ve also handled phone calls regarding customers’ orders and when they will be expecting it and i’ve handled customer service calls as well. I’ve dealt with all types of customers and orders.