Erika Torres
S U MMARY
646-***-**** **********@*****.***
Dedicated and results-driven Executive
Assistant/Project Manager with 15 years of
experience in successfully planning, executing,
and closing projects within budget and on
schedule. Adept at leading cross-functional
teams, developing project strategies, and
ensuring stakeholder satisfaction. Strong
analytical and communication skills with a
proven track record of delivering complex
projects on time and within scope.
Project Planning and Execution
Executive support
Office Operations
Leadership
Technical Proficiency
Budget and Resource Management
Communication and Collaboration
Problem Solving and Decision Making
Microsoft Office Suite
Google Suite
Adobe Creative Suite
Airtable
Asana
Slack
Monday
Notion
SharePoint
S K I L L S
T E C H N I C A L
E D U C A T I O N & C E R T I F I C A T I O N
Bachelor of Arts in Communication and
Media
Bachelor of Science in Health Education
and Promotion
Project Management Professional (PMP)
Project Management Fundamentals
Digital Marketing
Digital Marketing Foundations
New York City Health + Hospital 2019 - 2021
Over 15 years of experience providing executive support to C-suite level executives. Proven ability to manage complex calendars, coordinate meetings, and handle travel arrangements with efficiency. Exceptional organizational skills with a keen attention to detail, ensuring accurate and timely completion of administrative tasks. Strong communication and interpersonal skills, fostering positive relationships with executives and stakeholders. Discreet and trustworthy, adept at handling confidential information with the utmost professionalism. Team player with a proactive approach to problem-solving and a commitment to ensuring the smooth functioning of executive offices.
SPECIAL ASISTANT/PROJECT MANAGER
Led a team of professionals in the successful execution of seven projects, with a combined budget of 10 million. Developed comprehensive project plans, including scope, schedules, budgets, and resource allocation, utilizing project management software and methodologies. Facilitated effective communication among team members, stakeholders, and executive leadership, ensuring alignment with project objectives and timely issue resolution. Managed project risks and identified mitigation strategies, resulting in ensured full compliance with regulatory requirements by identifying and addressing potential compliance risks and vulnerabilities. Conducted regular project status meetings, providing progress updates, identifying bottlenecks, and implementing corrective actions to keep projects on track. Produced and presented project status reports, dashboards, and KPIs to senior management and stakeholders, enabling data-driven decision-making. Fostered a culture of continuous improvement, implemented best practices, and mentored team members, resulting in increased efficiency and productivity. New York City Health + Hospital (One City Health) 2016- 2018 EXECUTIVE ASSISTANT/ PROGRAM MANAGER
Coordinated and monitored project timelines, milestones, and deliverables. Collaborated with cross-functional teams to ensure project goals were met. Prepared project status reports and presented updates to senior management. Conducted risk assessments and implemented mitigation strategies. Oversaw project initiation, planning, execution, monitoring, and closure phases, ensuring adherence to project timelines and budgets. Collaborated with clients to define project requirements, deliverables, and acceptance criteria, translating customer needs into actionable project plans. Coordinated cross-functional project teams, providing clear direction, setting expectations, and fostering a collaborative work environment. Implemented project management tools and methodologies to streamline project workflows and improve project tracking and reporting.
A B O U T M E