Restaurant Manager High School

AFAQUE ISMAIL SHAIKH

******.*********@*****.***

Contact No: +973********

Career Objective:

To work in the most challenging position with an organization that provides ample opportunities to learn and to contribute.

Educational Qualification:

BACHELOR OF COMMERCE FROM PUNE UNIVERCITY, MAHARASHTRA- INDIA.

·HSC FROM MODERN COLLEGE OF ARTS, COMMERCE & SCIENCE, 2003-2004.

·SSC FROM KILBIL HIGH SCHOOL, 2001-2002.

Experience Profile:

Organization: FUDDRUKERS – FOOD VEST HODLING - BAHRAIN

Designation: Restaurant manager / Incharge.

Period: June 2022 to till date.

Job Responsibility

Negotiate with local supplier in achieving product at best price and timely deliveries

Work closely with operation team across the brands such as Fuddruckers, caribou coffee, central process unit, Bakery production, pastry Production.

Foster strong relationship with supplier to ensure smooth operation and timely deliveries of goods and services.

Arrange for new samples as well as substitute samples from other vendors we required.

Suggest and introduce new suppliers or products within the scope with proper approval from the management.

Detailed negotiation with vendors in term of pricing term of purchase and payments etc.

Handle complaint and quality issues with internal departments as well as vendors.

Following up with Account on timely payment of vendors.

Time to time checking for the expiry of products,

Maintaining proper inventory, and transfer in and out.

Proper tracking of weekly ordering, to ensure smooth function of operation and no items and product run out of the stock.

Provides excellent customer service to maintain and improve customer relation

Ensure all employees familiar with company policies and procedures.

Motivated and trained employees to maximize team productivity.

Trained and mentor new employees to maximize team performance.

Organization: 3LINES RESTAURANT – GNJ GROUP - BAHRAIN

Designation: Restaurant Supervisor (grade-6)

Period: From April 2016, to 2021

Organization: PAPA JOHNS PIZZA – BAHRAIN

Designation: Restaurant Shift Manager

Period: From October 2011 to October 2015

Organization: DR. CAFÉ COFFEE – SAUDI ARABIA

Designation: Lead Barista

Period: From September 2009 to October 2010

Organization: BARISTA COFFEE (LAVAZZA) – INDIA

Designation: Guest Experience Manager.

Period: 1 Year

Organization: COSTA COFFEE – INDIA

Designation: Shift manager.

Period: 1 Year

Organization: CAFÉ COFFEE DAY – INDIA

Designation: Operational Trainee Café Manager

Period: From September 2005 to September 2008

Job Responsibilities:

Store management: Looking after the whole operations of the store.

Team Handling: Maintaining Team Spirit and motivation among the staff for proper and aligned work and developing skills for future development

Inventory Management: responsible for maintaining proper inventory and stock keeping of goods at every given point of time and frequent quality checks of products.

Training new staff: also responsible for supervision on the new staff and proper training for future growth and also for streamlined operations

Cash Handling and policy: Handling cash and policy adherence are the key responsibilities as well. Adherence to SOPs also included in KRAs.

Team Building: Indulge in team building activities for keep staff motivated for maximum output.

Audits: Performing Audits in stores for alignment of inventories and misuse of inventories and cash and to avoid Malpractices.

Report: Responsible to make Monthly and weekly report, like Monthly Inventory, food costing, Labor Coasting, weekly Sale tracking, Weekly Schedule, Weekly Maintenance report, Hourly sale tracking report, Daily Update on Wastage report, Good Receive Note report, Transfer in and Out Record.

Check list: Responsible for check list update like Temperature Record is properly updated, Line Check list are properly maintained, Toilet Checklist is Updated and check for Hygiene and Cleaning is done every hour, Manager Daily Operation Guide Report.

Handling: Handling customer queries and complaints in effective manner and satisfying customers in the best possible manner are part of the KRAs in all the organizations.

Skills

Ability to manage an entire branch in its functioning and its operation.

A good understanding of mixture of culture and management style.

Excellent Communication skills in writing, reading, and speaking in English.

An excellent ability to communicate and interact at all levels for review and decision taking the management.

Ability to recognize each and every customer taste and requirements.

P & L and KPI.

Inventory Management Skills.

Cost Control Management Skills.

Excellent Computer Skills (Microsoft office, Point of Sale (POS),

Personal Aspects: Ready to relocate anywhere in Bahrain, Flexible in work timings and ready to take new assignments as well. Presently working in Bahrain.

Strengths:

·Responsible and Honest

·Flexible and hard working

·Creative and Resourceful

·Can work under pressure

·can handle subordinates

·Has a strong verbal and non-verbal communication skill.

·Can be assigned for greater responsibilities, faithful and trustful.

Personal Details:

Date of Birth 20th October 1985

Marital Status Married

Nationality Indian

Father’s Name Ismail Ibrahim Shaikh

Permanent Address House No 17, Road Arun Kadam Chowk,

Area Shivaji Nagar, City – Pune 411016,

State Maharashtra, India

Contact No INDIA: +919*********. BAHRAIN: +973********

Languages Known English, Hindi, Marathi, Basic of Arabic.

Passport No S3043824

Passport Expiry Date 22-04-2028

I hereby declare that the above information is all true and up to my knowledge.

Place: BAHRAIN AFAQUE ISMAIL SHAIKH

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