Customer Service Department Manager
Resume:
Monica Ezell
Amarillo, TX *****
**********@*****.***
I am a fast learner and love to learn new things. I work well under pressure and at a fast pace. I love to meet new people and I'm good at making people feel comfortable and listen to people well. I have management experience, I am a take charge kind of person. I take pride in the work I do. Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Insurance Sales Agent
Aflac - Amarillo, TX
February 2020 to October 2021
I was licensed to sell insurance in Texas, Oklahoma, New Mexico, and Ohio. Department Manager
Burlington Stores - Amarillo, TX
April 2016 to March 2020
I was the department manager in the women’s sportswear and accessories department I also do freight and cashiering.
Cook/Cashier
Simple Simons PIzza - Tishomingo, OK
November 2014 to May 2015
Responsibilities
Make pizza, prep toppings, salad bar prep, clean store, roll dough, cashier, take orders on a computer over the phone, Delivery driver. Some responsibilities may also have included opening and closing store setting alarms and money handling.
Accomplishments
I believe when I work with people everyday for that many hours they become my family. I go above and beyond to make people feel welcomed and satisfied. I took care of Simple Simons as if it were my home and believe I made a difference in how people might do there job! Skills Used
Customer Service is the most important thing in a business dealing with the public.Computer skills as well as management skills.
Manager
Braums - Madill, OK
March 2012 to November 2013
Responsibilities
Day to day duties of running a fast food restaurant as well as a market area. closing store duties including closing registers and entering information in the computer system. Accomplishments
I make every job i have a goal to make a difference in someones day to maybe make that person smile if they may be having a bad day. my coworkers have many times become some of my best friends. Front Desk Customer Service
Customer Service, Clerical Duties, Computer Maintenance. Assistant Duties Comfort Inn & Suites - Ardmore, OK
May 2011 to April 2012
Ardmore, OK
May 2011 to April 2012
Responsibilities
Hotel Check in and out in computer system choice advantage, Made breakfast items and cooked cookies as well. Customer Service, clerical duties, Computer maintenance. Assistant duties. Accomplishments
I made guest feel welcome, and always made sure there stay was pleasant so they may return. Choice Advantage University online.
fire watch
Fire Watch
Valero - Ardmore, OK
January 2011 to March 2011
Responsibilities
I was working at the Valero oil plant during a temporary shut down for maintenance. I was a fire watcher. It was long hours and outside work.
Door to Door Census Enumerator Surveyor
Census Enumerators - Ada, OK
February 2010 to August 2010
Skills Used
Clerical duties, and self motivation.
I Hope to One Day be a Child Psychologist
Kids Club House - Tishomingo, OK
September 2006 to December 2007
Tishomingo, OK
September 2006 to December 2007
Responsibilities
All Child Care duties.
Accomplishments
Raising children
Skills Used
Teaching, organization, and understanding.
Hotel Front Desk Clerk/housekeeper
Western Inn - Tishomingo, OK
October 2003 to August 2006
Responsibilities
Front desk hotel clerk and assistant. Housekeeping, hotel and restaurant laundry, waitress and cook as well. I was also in charge of the daily responsibilities of assisting the owner in hotel and restaurant operations.
Education
Bachelors in Applied Science in Psychology
Southeastern Oklahoma State University - Durant, OK 2011 to 2012
Associate's degree in Applied science
Murray State OK - Tishomingo, OK
2007 to 2010
High School Diploma in education
Murray State College - Tishomingo, OK
2007 to 2007
Palo Duro High School - Amarillo, TX
2006 to 2007
Skills
• child care, Management
• Clerical Experience
• Door-to-Door Experience
• Toddler Care
• Freight Experience
• Early Childhood Education
• Classroom Management
• Organizational Skills
Certifications and Licenses
General lines Agent
February 2020 to August 2022
Life, Accident, Health and HMO
Additional Information
Licensed in Texas, Oklahoma, New Mexico and Ohio
Contact this candidate