Sales Representative Customer Service

R A Y M C L E A N

NEWFIELD, NJ *****

856-***-**** ***********@*****.*** linkedin.com/in/ray-mclean1 P R O F E S S I O N A L S U M M A R Y

Fast learning sales representative with extensive customer service and sales experience. With a track record of introducing new products and services while increasing sales. Thrives in innovative customer focused companies and passionate about helping them exceed their sales goals and quotas while making a positive impact in people’s lives.

S K I L L S

• Relationship Development

• Effective Communicator

• New Product Marketing

• Bilingual (Spanish)

• Public Speaking

• Telemarketing

• Field and Inside Sales

• Microsoft Word, Excel, PowerPoint, and Outlook

• Cold-Calling and Prospecting

• Salesforce and Einstein

• Account and Territory Management

• Retail Sales

E X P E R I E N C E

US Telecommunications Incorporated, Newfield, NJ 10/2023 – 6/2024 Field Sales Representative (Temporary project)

• Boosted brand awareness and operated independently to implement promotional campaigns and employed sales tactics for promoting new home internet technology by Verizon .

• Planned and executed successful events to generate new leads.

• Performed cold-calling and set up appointments with potential and current customers to promote Verizon products.

• Conducted on-site demonstrations of products to highlight features. Utilized consultative selling skills to determine each customer’s needs, explain products and services, and recommend the right solutions.

• Closed customer sales by driving product benefits around client needs.

• Successfully achieved the number of sales to help our team introduce Verizon Wireless Home Internet to the New Jersey market.

DEDICATED SENIOR MEDICAL CENTER, Philadelphia, PA 12/2020 – 6/2023 Field Sales Representative/Membership Growth Consultant

• Cold called and followed up on leads.

• Planned and executed successful events to generate new leads.

• Made presentations to prospective members and sold them on the spot.

• Successfully achieved the number of new members needed to complete the following projects:

- 1000 Membership Drive for Dedicated Senior Medical Center West Philadelphia

- 1000 Membership Drive for Dedicated Senior Medical Center South Philadelphia

- Medicare Dual Membership Drive

RAY MCLEAN PAGE 2

COMCAST, New Castle, DE 12/2009 – 7/2020

Xfinity Field Sales Professional (Multi-Dwelling Unit)

• Boosted brand awareness and operated independently to implement promotional campaigns and employed sales tactics for promoting new technology by Xfinity.

• Performed cold-calling and set up appointments with potential and current customers to promote Xfinity products.

• Conducted on-site demonstrations of products to highlight features. Utilized consultative selling skills to determine each customer’s needs, explain products and services, and recommend the right solutions.

• Closed customer sales by driving product benefits around client needs.

• Successfully achieved the number of sales to help our team become number one in the Freedom Region for multiple years.

MEMBERSHIP GROWTH CONSULTANT, Wilmington, DE 3/2006 –11/2009 Growth Consultant

• Consulted the ministerial leadership of churches in the Tri-State area on new strategies for growth.

• Presented PowerPoint presentations to instruct and persuade congregations to buy into the strategy.

• Helped to implement every aspect of the growth strategy through modeling and coaching. MEALEYS FURNITURE AND DESIGN, Fairless Hills, PA 9/2003 – 3/2006 Sales & Design Consultant

• Established quick rapport, while qualifying and identifying customer's needs and desires.

• Developed and designed a solution, presented it to the customer, and closed the sale.

• Received the Highest Average Ticket Sales Award for the whole company every year while employed. NOVA VOICE AND DATA, San Diego, CA 3/2001 – 1/2002 BTB Field And Inside Sales Representative

• Performed business-to-business cold-calling, both in person and telemarketing.

• Made appointments with business owners and closed the sale on the spot.

• Came up with a solution, prepared a proposal, made the presentation, and closed the sale. E D U C A T I O N

COMCAST TRAINING

• Consultative Selling, Account Management, Sales Techniques, and Salesforce. MIRA COSTA COLLEGE, Oceanside, CA

• Small Business Management Certificate

CSTI, San Diego, CA

• Graduated Valedictorian with highest honors.

A W A R D S

CHSSA Impromptu Public Speaking Award

CHSSA Extemporaneous Public Speaking Award

Comcast Freedom Region Top Sales Performer Award

Comcast Freedom Region Team Sales Award (2017, 2018, and 2019)

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