Customer Service Experience
Resume:
AMIRACLE
KIRBY
CUSTOMER SERVICE
REPRESENTATIVE
************@*****.***
Cedar Hill, TX 75104
CONTACT
SKILLS
• Excellent Customer Service skills
• Windows
• PowerPoint
Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.
PROFESSIONAL SUMMARY
Customer Service Representative
FAD Furnished Apartments, Cedar Hill, TX
Retail Merchandiser
Sas Retail Services, Arlington, US
Sales Associate
Walgreens, Arlington, TX
EXPERIENCE
March 2023 - January 2024
• Maintained a high level of professionalism when dealing with difficult customers.
• Handled customer complaints and inquiries in a courteous and efficient manner.
• Provided exceptional customer service to ensure customer satisfaction. Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
•
Performed potential tenant background checks, sent and answered emails from customers as well as management.
•
Answer customer inquiries and performed quality support in timely manner, also
• participated in the hiring process, mentored and trained new team members. February 2021 - March 2023
Maintains inventory and works with warehouse staff on merchandise deliveries to ensure product delivery
•
• Moving merchandise by style, size, and color on the sells floor and stockroom
• Orders product according to store/section planogram
• Place products according to planograms.
• Organized store displays to maximize visibility of merchandise. Used scanning device to determine placement, track inventory and determine
• replenishment needs.
Provided customers with knowledgeable advice about products available in store.
•
April 2021 - August 2021
Merchandise Associate
Homegoods, Mansfield, US
HOSTESS/CASHIER
TGIF, Cedar Hill, US
HOSTESS
Babes Chicken Dinner House, Cedar Hill, US
• Models and delivers a distinctive and delightful customer experience Registers sales on assigned cash register, provides customers with courteous,
• fair, friendly, and efficient checkout service
Engages customers and patients by greeting them and helping with products and services
•
Resolves customers issues and answers questions to ensure a positive customer experience.
•
• Greeted customers warmly and offered assistance.
• Helped customers find and select products.
• Kept work area clean, organized and free of clutter at all times.
• Performed cleaning tasks, keeping store neat and organized. December 2020 - February 2021
• Demonstrated proficiency in customer service and cash handing.
• Assisted customers with product selected and purchased decisions.
• Responsible for stocking shelves and maintaining inventory levels. June 2020 - December 2020
• Commitment to delivering high levels of customer service
• Communicate effectively with customers, co-workers, and supervisors Assist guests regarding food and beverage menu items in an informative and
• helpful way.
Answered phone calls to take reservations and address guest questions and concerns.
•
• Greeted customers and provided them with menus.
• Demonstrated flexibility by helping out in other departments as needed. May 2018 - February 2019
• Effectively manages the waitlist
• Flexibility to respond to a range of different work situations
• Seat and greet customers in a friendly manner
• Pull To-go orders for customers
• Answer phone and take food orders.
Surgical Tech
EDUCATION
Expected graduation January 2025
MOUNTAIN VIEW SCHOOL
Diploma
Cedar Hill High School
January 2019
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