Adm8n-warehouse-front desk
Resume:
PAMELA K CALLAHAN
Professional Summary
Initiative-taking, service driven Business Specialist with excellent time management and problem-solving skills.
Active listening and communication, maintains values of Integrity, promotes a culture of teamwork, support, valuing diversity, and individual differences., Passion for connecting with people. Values-driven leadership
Excellent Organizational and project management skills, with attention to detail and the ability to manage multiple priorities.
Known for reliability and adaptability, with capacity to learn and apply new skills. Commitment to the organizations mission, vision, and values
who focuses on achieving goals.
Certificates’
CPR BLS American Red Cross Expires 12-2025
Bartending STAR Academy 2023
Credentialing Specialist CAERT
Food Handling SAFE SERV 2024
Banqueting TYPSY
Front Desk Agent Customer Service training
Cleaning / Janitorial Specialist new skills academy
Property Management basics Fair Housing Laws & HOA
OSHA 30
Support Coordinator-Case Management
Insurance Agent pre-exam training Life, Medical, Property & Casualty
Work History
ELEVATE - Brand Ambassador, Event Coordinator Event Staff
Cincinnati, OH
01/2019 - 10/2024
attending Event participation by via trade shows, product launches and other showcases
Set Up, arrangement of table, booths, products to create a positive experience, facilitating sales of products, having detailed knowledge of all the available products.
having adequate coverage for all scheduled or as needed breaks
Breakdown of Event
Track and report, overseeing every step.
POS
Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
*This was a part time weekend only position*
I.A.T.S.E Local 346 & Local 17 - Stagehand Coordinator
Lexington, KY
01/2019 - 10/2024
Operated and maintained stage equipment, including lighting, sound systems and rigging.
loading and unloading of equipment before and after
arrange and organize the stage area.
provided technical support.
followed all safety protocols.
performed routine maintenance.
quickly addressed and resolved any technical and or logistical issues.
*This position was a part time night job*
KENTUCKY DEPARTMENT TRANSPORTATION - Licensing Credentialing Specialist
Lexington, KY
06/2023 - 11/2023
review and verify documents submitted by the applicants, Identification, residency, and proof of insurance.
data entry, filing, cross-training.
Experienced in Driver's License information system.
Advise applicants on questions and concerns.
*this was a short term contract*
US PACK LOGISTICS LML - Terminal Operations Warehouse Coordinator
Lexington, USA
01/2022 - 11/2022
In charge of the receipt, storage and dispatch of goods. Ensuring that all shipments were accurate, tracked, and recorded
Inventory- Maintained records, conducted regular cycle counts,
Coordinated logistics, routing to drivers,
coordinated training sessions for staff, implemented office/warehouse policies and procedures to enhance operational efficiency
Managed warehouse staff, training and guidance to meet productivity inputting employee daily timesheets, pai time off request. Ensuring adequate drivers balance to shipments.
followed all DOT, OSHA safety related regulations
Safety Compliance
Equipment Maintenance
Conduct Physical Inventory
Daily Documentation of shipping documents, bills of landing, dispatch/routing driver communications (location updates, settlement, expense reports.
Customer Service, handled all front line customer inquires, identified, researched, resolved, communicated any and all potential issues
Research and Resolve
Lockheed Martin - Warehouse Maintenance Asst. On-site Coordinator
Lexington, USA
03/2019 - 12/2021
On-Site Lead Coordinator
ensured compliance of all employees with company policies, procedures and addressed any compliance related issues and worked to resolve them promptly.
Managed daily maintenance activities, ensuring efficient, cost-effective equipment and facilities
Ensuring all Safety standards are met
facility inspections
equipment maintenance
Restocking Supplies
Spill response
Safety Compliance
Reporting Issues
Assisting with Special Projects
Minimum security clearance
CONTRACT POSITION
PORTRAITS USA - JR Sales Account Manager/Client Relations
Canton, OH
02/2019 - 05/2020
Excellence in maintaining current accounts satisfaction while showing proven sales in new accounts
Creative thinking and problem-solving skills
Strengthening sales territory management through sales strategies high lighting products, and quality of product
SPEEDY DELIVERY LLC - Operations Administrator
Lexington, USA
03/2015 - 07/2019
Coordinate Daily Operations
Administrative Support
Compliance with company policies and regulations, and assist in the development and implementation of operational procedures.
Inventory Management
Data, Budget, and Facility Management
Prepared daily and monthly reports
Preparing shipping documents
Maintained office day to day operation services, policies & procedures
Payroll and all other HR responsibilities interviewing, onboarding,
Managed 10-15 Route Drivers;
Route planning, Vehicle Maintenance, Compliance, Documentation, Expense Management.
Customer Service
Research and Resolve
Commonwealth of Kentucky/ State of Kentucky - Administrative Asst/ Credentialing Specialist
Lexington, USA
05/2017 - 01/2019
Credential Verification
C8ompliance Assessment
Data Entry, filing, documentation, prioritized tasks
Complies and Maintained current & Accurate data Record Maintenance
Demonstrated high degree of Trust & Confidentiality
stayed up to date on state, and federal regulations and policies
Microsoft office & Credentialing Software
OPEN DOOR communications
ANTHEM BlueCross & BlueShield - Utilization Review Coordinator
Lexington, USA
01/2012 - 01/2015
Obtaining pre-authorization for admissions and continued stays according to 3rd party guidelines
Insurance Verification, Benefits navigation
Western Kentucky Orthopaedic & Neurosurgical Associates - Clinical Nurse + Billing Office Specialist
Bowling Green, KY
07/2010 - 01/2014
Maintained strong working relationships with physicians and ancillary staff, fostering a collaborative approach to patient care delivery.
Conducted comprehensive assessments of complex medical conditions, facilitating timely interventions to prevent complications.
icd-9 Coding
Processed customer invoices, credit memos and payments within established timelines.2
.all other clinical - Admin tasks assigned
Handled account payments and provided information regarding outstanding balances.
Executed billing tasks and recorded information in company databases.
Volunteer Experience
Nathaniel Mission Market, Volunteer
American Legion Auxiliary, Member
Previous Experience
Bartender/Cook/Host, Server, Columbias Steak House, Lexington, KY
Server-Bartender Churchill Down Events
Short order cook, Waitress Fifth Street Diner, TikTok Diner (24hr)
Banquet Server / Event set-up, Various events in Kentucky, Ohio
Front Desk Clerk, Ramada, Holiday Inn Express
Full-Service Bar & Restaurant Gennaro's Metairie Louisiana
CLEANING JANITORIAL/PORTER
Bluegrass Auto Sales Office Assistant Title Clerk Sales, Auction, Recovery
Additional Information
US Citizen
Reliable transportation, Drivers license, Insurance
Available immediately
.
***.*********@*******.***
Lexington, USA 40508
Skills
* Microsoft Office/Microsoft 365 Outlook Calendars, Windows 11-copilot Google Workspace, POS, Yardi WMS, Credentialing management software, inventory scanner
Cash handling deposits, balance.
Kitchen support/ short order cook
Sanitation standards
Beverage prep
Special Event staff / coordination
Alcohol safety-responsible server
Conflict resolution
Negotiations
Education
Bluegrass Community & Technical College
Lexington, KY
Associate of Science
Business Administration and Management
August 2019
University of Kentucky
Lexington, KY
Bachelor of Science: Nursing December 1995
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