Katherine Sabry
Balch Springs, TX *****
**********@*****.***
Professional Summary
I am seeking a part time position with fair market compensation. I am only able to work a maximum of 15 hours per week across all my jobs. I would really like to find one job for all 15 hours per week. Work Experience
Sales Associate
Petco-Mesquite, TX
May 2024 to Present
Cashier, open/close animals, work out stock, and assist customers. Using a handheld device I pick and assist with online orders for in store pickup, in addition to checking out Door Dash orders. Marketing Assistant
Advantage Solutions-Remote
February 2024 to Present
Demonstrate and hand out products to customers while also handing out coupons if available. This job requires a food service and TABC certification. It sometimes requires cooking, mixing or assembling. Merchandiser
SRS Distribution-Remote
January 2024 to Present
Merchandising product according to POG, working out over stock, and putting up clip strips across multiple locations. About every 6 months we do a reset working in new product and taking out slow selling product.
Dog Trainer
The Dog Academy-Balch Springs, TX
March 2024 to May 2024
I come to the customers home for personal training for any issues the customer may be having with their pet. I use operant training techniques focusing on positive reinforcement. I do not use slip or prong collars and will not work with retractable leashes. I train for obedience, tricks, service animal task, and CGC testing. Phone Banker
Region's Bank-Remote
September 2021 to October 2023
• Reduced average call handling time through efficient problem-solving and effective use of banking systems and resources.
• Achieved consistent performance metrics with a focus on customer service and adherence to company policies and procedures.
• Navigated multiple banking systems simultaneously to access account information, process transactions, and update client records accurately.
• Handled sensitive personal and financial information with discretion, ensuring the privacy of clients at all times.
BDC Representative
Vavende-Dallas, TX
January 2021 to June 2021
• Boosted sales with proactive follow-up calls and consistent communication with potential clients.
• Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
• Maintained detailed records of customer interactions, ensuring consistency in communication and tailored service experiences.
• Contributed to team success by consistently meeting or exceeding individual performance goals. Assistant Store Manager
Cottonwood Financial-Rowlett, TX
March 2018 to January 2021
• This job was heavy in document procurement and data entry to assess a clients credit worthiness for a short term unsecured loan
• My job was to insure accuracy of our data and to check for counterfeit documents to prevent a fraudulent loan from going through
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Assistant Store Manager
PETSUPERMARKET-Dallas, TX
June 2017 to February 2018
• Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings. Customer Service Advisor, Animal Specialist, Trainer PETCO
February 2004 to June 2017
• I achieved all the available certifications to move up within the company and in doing do became an asset to the company across multiple locations.
• Boosted sales revenue with upselling techniques and comprehensive product knowledge.
• Developed rapport with customers, fostering long-term relationships and repeat business.
• Participated in cross-functional projects aimed at improving overall company performance and customer experience.
• Continuously sought opportunities for personal development through ongoing training programs.
• Described product highlights and benefits to help guide purchasing decisions. Education
Associates of Small Business Management in Small Business Management Elkhorn Community College
1996 to 1998
High School Diploma
Millard West High School
Skills
• RETAIL (10+ years) (10+ years)
• SALES (10+ years)
• Inventory (10+ years)
• Training (10+ years)
• Merchandising (10+ years)
• Management (3 years) (4 years)
• Team Building (10+ years)
• Inventory Management (10+ years)
• Word (10+ years)
• Sewing (10+ years) (10+ years)
• Costuming (10+ years)
• Wood working (10+ years)
• Beading (5 years)
• Animal care (10+ years)
• Animal training (10+ years)
• Livestock husbandry (2 years) (10+ years)
• Dog Training (10+ years)
• Windows
• Typing (7 years)
• Loan processing (3 years)
• Upselling
• Microsoft Access
• Data collection
• ACH
• CRM software (1 year)
• Financial services (5 years)
• Telemarketing
• Interviewing (2 years)
• Underwriting
• Telemarketing
• Typing
• Windows
• Merchandising (10+ years)
• Order fulfillment (3 years)
• CRM software
• Workday
• Customer service (10+ years)
• Marketing
• Office management
• Administrative experience (7 years)
• Front desk (3 years)
• Food handling (5 years)
• Product Demos
• Animal Care (10+ years)
Certifications and Licenses
Driver's License
Dog Trainer
September 2012 to Present
K-9 and feline Nutrition
2016 to Present
Food handling certification
February 2024 to February 2026
Texas food handling certification.
TABC Certification
March 2024 to March 2026
Texas Alcohol and Tobacco sales and service certification.