Pharmacy Technician Patient Care
Resume:
SONDRA WILLIAMSON
SUMMARY
Detail-oriented Pharmacy Technician with a proven track record in delivering exceptional customer service and precise prescription formulation. Demonstrates strong communication skills while managing medication inventory, providing patient counseling, and supporting pharmacists in prescription fulfillment. Committed to ethical practices and knowledgeable in pharmacy law, consistently achieving efficiency improvements and enhancing patient care through collaborative relationships with healthcare providers. Aiming to leverage extensive experience in a dynamic healthcare environment to further optimize workflow and patient satisfaction.
EXPERIENCE
Pharmacy Technician
Walmart Shelbyville, TN October 2017 - Current
Assists in fulfillment of pharmacy prescriptions under the supervision of a pharmacist
Completes work assignments and priorities
Complies with company policies, procedures, and standards of ethics and integrity
Maintains and tracks medication inventory
Maintains quality, accuracy, and integrity of inventory
Maintains the pharmacy's professional reputation and delivers pharmacy products and services to patients in accordance with local, state and federal laws as well as corporate policies and procedures
Addresses customer questions and concerns
Operates cash register as well as mobile pick up
Utilizes handheld devices to fill, bag, and receive orders
Travel to other locations to help train new technicians
Share information within other locations that is vital to the everyday running of a retail pharmacy
Pharmacy Technician
CVS Pharmacy Tullahoma, TN October 2016 - October 2017
Assist customers in receiving their medications
Run cash register
Work the drive thru window
Answer multiple phone lines
Organize prescriptions in alphabetical order
Answer customer questions as allowed
Input prescriptions
Transfer prescriptions
Receive prescriptions from doctors, nurses, or voicemail
Can also perform inventory ordering
Pharmacy Technician II
St. Thomas Midtown Nashville, TN April 2016 - October 2016
Responsible for individual patient medication order processing and filling
Filling unit dose orders and floor-stock requests
Medication delivery to patient care units including 'Cerner' machines and patient rooms
Preparing IV admixtures utilizing appropriate aseptic technique according to USP 797 standards
Delivery of controlled substances
Inventories and inspects assigned areas for expired medications
Answers incoming phone calls and handles bulk medication preparation and packaging
Pharmacy Technician
CVS Pharmacy Tullahoma, TN April 2013 - April 2016
Assist customers in receiving their medications
Run cash register
Work the drive thru window
Answer multiple phone lines
Organize prescriptions in alphabetical order
Answer customer questions as allowed
Input prescriptions
Transfer prescriptions
Receive prescriptions from doctors, nurses, or voicemail
Can also perform inventory ordering
VOLUNTEER WORK
Organized and participated in outdoor events for veterans, including parades and recreational activities
Community Service with the Arnold Air Force Base Women's Group
REFERENCES
References available upon request.
CONTACT
***********@*****.***
Tullahoma, TN 37388
www.linkedin.com/in/sondra-williamson-68b892268
SKILLS
Accurate Labeling
Pharmaceutical Safety Monitoring
Insurance Claims Reconciliation
Regulatory Compliance Expertise
Payment Processing Support
Intravenous Solution Compounding
Pharmaceutical calculations
Medicare Process Management
Pharmacy law compliance
New hire onboarding
Pharmacology
Problem-solving skills
Regulatory compliance
Drug inventory management
Processing payments
Verifying orders
HIPAA
Stocking shelves
Confidentiality and HIPAA
Equipment Troubleshooting
Point of sale systems proficiency
Patient confidentiality
Pharmacy ethics
FDA Safety Regulations
Sterile Technique Proficiency
Team Skill Enhancement
Insurance Claims Processing
Document Preparation
Providing Customer Support
Operational Assistance
EDUCATION
Certificate of Technical Studies
Medical Coding And Billing
Volunteer State Community College, Gallatin, TN
Expected in November 2025
Healthcare Administration
Purdue Global University
December 2024
PHARMACY TECHNICIAN CAREER DIPLOMA
ASHWORTH COLLEGE
December 2012
DIPLOMA
COFFEE COUNTY CENTRAL HIGH SCHOOL, MANCHESTER, TN
May 2006
CERTIFICATIONS
Pharmacy Technician Certification Board (PTCB), License #10063307, Valid until 09/29/2026
Tennessee State Board of Pharmacy License #000*******, Valid until 11/25/2025
LANGUAGES
English:
Professional
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