Food Service Front Desk
Resume:
Nilaiah Harris-Jones
Job Seeker
Boston, MA *****
*************@*****.***
Professional Summary
Efficient and organized receptionist and food service professional with 5 years of experience in customer service, food preparation, and mail handling. Proficient in Microsoft Office and skilled in administrative tasks, including scheduling and data entry. Possesses certifications in food handling and Serv Safe. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Mail Clerk/Mail Handler
IST Management-Charlestown, MA
June 2023 to February 2024
• Processed outgoing mail, including packaging, labeling, and arranging for courier or postal service pickup
• Assisted in the coordination of large-scale mailings, such as company newsletters or promotional materials
• Collaborated with other departments to coordinate special deliveries or shipments requiring additional handling or documentation
Clinical Services Professional
H&R Block-Jamaica Plain, MA
January 2021 to March 2023
• Greeted and welcomed visitors, providing a positive first impression of the company
• Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
• Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
• Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
• Maintained an organized front desk area, including managing visitor sign-in process and distributing badges
Cafeteria Aide
Pierce Elementary School-Brookline, MA
September 2022 to October 2022
• Maintained cleanliness and sanitation of food service areas, following health and safety regulations
• Assisted in the inventory management of food supplies, monitoring stock levels and placing orders as needed
• Prepared and served meals to patients, ensuring adherence to dietary restrictions and preferences
Front Desk Receptionist
Roxbury Tenants of Harvard-Boston, MA
June 2019 to December 2019
• Maintained cleanliness and organization of the front desk area at all times
• Scheduled appointments and maintained an organized calendar for multiple staff members • Greeted and welcomed guests, providing a positive first impression of the company
Food Service Intern
NewBridge on the Charles-Dedham, MA
January 2019 to March 2019
• Maintained a clean and sanitary work environment, following all food safety regulations and guidelines • Prepared and cooked food items according to recipes, ensuring quality and consistency • Prepared ingredients for daily menu items, ensuring accuracy and adherence to recipe specifications • Maintained a clean and organized work area, following food safety guidelines and regulations • Assisted in the assembly of dishes, including plating and garnishing for optimal presentation • Operated kitchen equipment such as slicers, mixers, and blenders with precision and efficiency Education
High School Diploma
Madison Park Technical Vocational High School - Roxbury, MA September 2009 to June 2013
Skills
• Certfications (4 years)
• Scheduling
• Customer Service Skills
• Communication skills
• Microsoft Office
• Clerical/Receptionist (4 years)
• Typing
• Computer literacy
• Cleaning
• Scanning
• Mail Sorting & Preparation
• Hospitality (3 years)
• Front desk
• Bookkeeping
• Shipping & Receiving
• Data Entry
• Microsoft Powerpoint
• Food Service
• POS
• Administrative
Experience • Dietary
aide experience
• Customer service
• Microsoft Excel
• Organizational skills
• Food Preparation
• SharePoint (2 years)
Certifications and Licenses
ServSafe
June 2020 to July 2024
Food Handler Certification
July 2022 to July 2026
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