High School Team Members

AM

AILENE MARTINEZ

***********@*****.***

Summary

208-***-**** Nampa, ID 83686

Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at

overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and

projects on schedule. I plan to learn new skills, techniques and strategies for other opportunities !

Skills

* Staff Scheduling

* Operations Management

* Employee Training

* Sales Strategies

* CPR CERTIFIED

Experience

Panda Express Restaurant Nampa, ID

Shift Lead Manager

03/2020 - 10/2024

Education and Training

Skyview High School Nampa, ID

High School Diploma

05/2023

* CPI CERTIFIED

¢ FIRST AID CERTIFICATE

* SERFSAFE CERTIFICATE

Managed daily shift operations, including scheduling and

assigning team members to specific tasks.

Trained new employees on procedures, policies, and job

functions.

Ensured compliance with all safety regulations during shifts.

Monitored performance of staff to ensure quality standards were

met.

Resolved customer complaints in a timely and professional

manner,

Provided feedback to team members on their performance levels.

Organized workflow by studying production schedules and

estimating worker hour requirements.

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