Data Entry Administrative Assistant

OLUMUYIWA LEWIS

DATA ENTRY CLERK /CUSTOMER SERVICE

Location: Maryland Email: **************@*****.*** Mobile: (410) 707 - 9352

SUMMARY

Professional and organized administrative assistant with over 7 years of experience. Skilled in generating and sharing reports, managing team schedules, and using word processing programs. Proficient in data entry and spreadsheet formatting. Experienced administrative assistant with a proven ability to reduce administrative costs and oversee budget reports. Proficient in scheduling tools, and confidentiality practices.

SKILLS

Communication

Organization

Time Management

Problem Solving

Customer Service

Software Proficiency

Office 365 suite

Beverly Hills Mechanical Services inc

Data Entry Clerk - July 2022 - April 2024

Entering data into databases, spreadsheets, or other software

Verifying accuracy of data and making corrections as needed

Organizing files and collecting data to be entered

Ensuring data security and confidentiality

Generating reports based on entered data

Communicating with colleagues or clients to gather missing data or resolve discrepancies

Managed Data in Spreadsheets and Reports: Kept records and reports up to date

I organized and maintained data in spreadsheets, ensuring accuracy and accessibility

Helped in maintaining the budget plan for the office. This involves tracking expenses, monitoring costs, and ensuring financial compliance.

Managed schedules, booked meeting rooms, and sent out invitations

Supervised Other Staff and Delegated Responsibilities

Answered Phone Calls and Emails

Created Spreadsheets and Presentations

Managed Data in Spreadsheets and Reports

Budget Management: This involves tracking expenses, monitoring costs, and ensuring financial compliance.

Organized and Scheduled Meetings and Events

J Crew - Customer Service Advisor

Jan 2017- May 2019

Responded to customer queries,provide information about products, services, and company policies.

Maintained accurate customer records in the company database

Informed customers about new and existing products and services.

Tracked and processing new orders and refunds.

Handled sales inquiries and process payments when necessary.

Performed assigned administrative duties under the supervision of a manager.

Worked closely with other teams, such as sales, shipping, and technical support.

Relayed relevant information and ensured smooth communication.

Handled multiple tasks simultaneously, such as answering calls, responding to emails, and managing chat inquiries.

Identified opportunities to promote additional products or services to customers.

Set up payment plans or address billing discrepancies.

EDUCATION

Bachelor of Science: Economics

Lagos State University, Nigeria 2005

REFERENCES

Available on request

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