Data Entry Office Assistant
Resume:
ANDREA VALDEZ
Riverside, CA *****
***********@*****.***
Professional Summary
Office Assistant with expertise in enhancing office accessibility and communication, experience in office administration and customer service. Proficient in data entry and call handling, committed to fostering a supportive and eff icient work environment. Demonstrates adaptability and problem-solving skills, aiming to contribute effectively to team success and organizational goals. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Temp. Office Assistant
Department of Social Services-Riverside, CA
November 2023 to January 2024
Welcomed visitors, enhancing office accessibility and visitor experience. Assisted staff with document management, ensuring accurate records and efficient supply orders. Handled calls professionally, facilitating effective communication. Performed precise data entry, maintaining data integrity and supporting informed decision-making. Provided administrative support to caseworkers, enabling them to focus on client needs. Handled sensitive information with discretion, maintaining client confidentiality. Homemaker
Stay At Home Mom/Wife-Riverside, CA
February 2021 to October 2023
Managed household operations, fostering a nurturing environment. Optimized daily routines, enhancing family well-being and productivity.
Allocated resources to support family growth and well-being. Cultivated a supportive atmosphere
Ensured smooth household functioning through organized planning Cashier
Del Taco-Riverside, CA
August 2020 to March 2021
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
• Stocked shelves with merchandise when needed.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Provided excellent customer service while promoting loyalty programs to increase sales potential. Receiving and Putaway
Kimko Agency-Mira Loma, CA
June 2016 to August 2019
• Developed and implemented procedures to improve efficiency in the Shipping, Receiving, and Handling department.
• Trained new staff members on proper handling techniques for packages and freight shipments.
• Generated purchase orders as needed to replenish supplies or materials used by the Shipping, Receiving, and Handling team.
• Performed general maintenance tasks such as cleaning workstations or equipment when necessary.
• Provided support to other departments when needed by lending expertise on package preparation procedures.
• Checked customer orders, labeling and documentation prior to shipment to avoid delays.
• Maintained inventory of shipping materials and supplies.
• Identified order discrepancies and damaged items and notif ied supervisor.
• Monitored merchandise received and shipped from facility in computer system.
• Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
• Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
• Examined shipment contents and compare with manifests, invoices or orders to verify accuracy. Caretaker
At Home-Riverside, CA
January 2013 to January 2015
• Provided comprehensive nursing care at home to my son who was trach and ventilator dependent, including administering medications, wound care, injections, and treatments in accordance with physician instructions.
• Trained on how to take care of tracheostomy and ventilator.
• Monitored vital signs such as blood pressure, temperature, respiration rate, pulse rate and oxygen saturation levels.
• Organized supplies needed for home health services, such as medical equipment or pharmaceuticals.
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
• Administered formula via g tube.
• Coordinated with healthcare team to establish, enact and evaluate patient care plans.
• Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
Education
HIGH SCHOOL DIPLOMA
Eleanor Roosevelt High School - Eastvale, CA
August 2008 to June 2011
Skills
• Adaptability
• Office Administration.
• Customer Service (Skillful)
• Computer proficiency
• Problem solving
• Call handling
• Data Entry
• Communication
Certifications and Licenses
Driver's License
CPR Certification
Assessments
Retail customer service — Proficient
May 2024
Responding to customer situations in a retail setting Full results: Proficient
Food service: Customer situations — Proficient
November 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
Customer focus & orientation — Proficient
November 2024
Responding to customer situations with sensitivity Full results: Proficient
Warehouse safety — Proficient
September 2022
Using safe practices in a warehouse setting
Full results: Proficient
Delivery driver — Proficient
October 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Work style: Reliability — Proficient
September 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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