Customer Service Inventory Control
Resume:
Gina Thomas
Lavale, MD *****
*************@*****.***
Work Experience
Instructional Assistant
ACPS - Cumberland, MD
August 2017 to Present
Help children with behavioral or physical disabilities throughout the school day. Assist in SLE room and help assist teachers in classroom,virtual reading and math interventions on line and in person. Camp Counselor (Seasonal)
Frostburg City - Frostburg, MD
June 2017 to Present
Help with children in a day camp environment. Crafts, playgrounds activities, take kids to pool daily plan field trips and rain days.
Assistant/Receptionist
korizma salon - Cumberland, MD
August 2011 to April 2019
Responsible for:
Answering phones and scheduling of appts.
AP/AR for business. cleaning of salon and ordering of supplies. Assistant Manager
ATT Wireless - Lavale, MD
February 2007 to September 2009
Responsibilities included but were not limited to: Total Store Operation
• Daily deposits with 5 cash drawers and cash handling
• Point of contact with all customer service issues
• Scheduling of staff
• Hiring, training and retaining hourly employees
• Placement of all merchandise to floor set or corporate standards
• Book keeping
• Discounting of merchandise as needed
• P & L Management & Inventory Control
• Meeting daily, weekly and monthly sales goals
• Analyzing monthly bills for customers
Associate Manager
American Eagle Outfitters - Lavale, MD
June 2005 to February 2008
Total Store Operation
• Scheduling of staff, Customer service
• Hiring, training and retaining hourly employees
• Placement of all merchandise to floor set or corporate standards
• Discounting of merchandise as needed
• Traveling to other locations to help stores to obtain goals
• Met company goals for 14 consistent months
• P & L Management & Inventory Control
Education
A.A. in Phlebotomist and EKG Technician
Allegany College of Maryland
2005 to 2007
Associate in Business Administration
Potomac State College
1990 to 1992
Skills
• Retail Management
• Sales Management
• Special Education
• P&L Management
• Store Management Experience
• Classroom Management
• Time management
• Customer service
• Tutoring
• Autism Experience
• Marketing
• Bookkeeping
• Management
• Operations Management
• Leadership
Certifications and Licenses
CPR Certification
First Aid Certification
Additional Information
Relevant Skills
- Proficient in Windows, PowerPoint, Excel
- Ability to work under pressure and achieve company goals
- Accustomed to heavy telephone usage
- Many years of experience in sales/customer service as a retail manager
-CPR certified
Contact this candidate