Robin Wright
Export Agent
***** **** ****** *****, *******, TX 77375
************@*****.***
OBJECTIVE
To obtain a full-time position in the areas of project management, data entry, export logistics, senior agent, team lead or operations management.
My name is Robin Wright. I have been in the freight forwarding industry for 22 years with extensive knowledge in ocean exports as well knowledge of air freight exports, and projects. I have worked PO accounts as well as arranging transportation of goods to and from ports and airports including OOG cargo and BB cargo.
EDUCATION
Kingwood High School
Kingwood, TX
1991 – 1995
Core Subjects, Basketball, Track, FFA, CCU
Diploma
3.5 GPA
EXPERIENCE
DeVry University,
Downers Grove, IL
2006-2010
Business Administration and Project Management
3.8 GPA
KEY SKILLS
Project Management
Operations management
Managing employees
Contract Negotiation
Attention to detail
Microsoft Office Suite
File/Records Maintenance
Clear Communicator
Obtaining Spot quotes
Training new employees
Shipping Hazardous Cargo
Handling of PO accounts
Team work
Store operations
Motivating employees
Drive sales
Excellent written and verbal skills
Cargowise software
July 2023 to April 2024, Crane Solutions
Operations Manager For Air and Sea
●Successful in leading key projects to acquire new business
●Lead weekly staff meetings to discuss client concerns, employee concerns, goals and prospective new clients
●Recruitment of new hires and onboarding training
●Responsible for overseeing shipments and communicating time sensitive data to clients regarding changes or adjustments in delivery
●Resolve client concerns in a timely and professional manner
●Communicate with domestic shipping clients to assure proper shipping and delivery procedures
●Maintain all government and company related documentation for shipments
●Monitor trends, tariffs, and customs regulations on an ongoing basis
●Maintain communication with freight forwarders in regards to domestic shipping needs
●Ensured that the team completed all billing in a timely manner
●Monitored daily and weekly KPI’s
●Certified in Hazardous Training and Safety Training
●The use of Aljex software
●Responsible for scheduling shipments with airlines and communicating time sensitive data to clients regarding changes or adjustments in delivery
●Conducted inventory checks and resolved discrepancies
●Resolved client concerns in a timely and professional manner
●Reviewed company documentation and provided feedback to adjust according to client needs
●Handling of PO accounts
●Maintaining Status Reports for PO accounts
●
September 2022 to February 2023
Ocean Export DSV Air & Sea, Houston, TX
●Successful in leading key projects to acquire new business
●Responsible for scheduling shipments and communicating time sensitive data to clients regarding changes or adjustments in delivery
●Resolve client concerns in a timely and professional manner
●Communicate with international shipping clients to assure of proper shipping and delivery procedures
●Maintain all government and company related documentation for shipments
●Monitor trends, tariffs, and customs regulations on an ongoing basis
●Maintain communication with freight forwarders in regards to international shipping needs
●Billing all files as they are completed
●Meeting daily and weekly KPI’s
●Recertified in Hazardous Training and Safety Training
●The use of Cargo Wise software and SAP webcost
●Responsible for scheduling shipments with airlines and communicating time sensitive data to clients regarding changes or adjustments in delivery
●Conducted inventory checks and resolved discrepancies
●Resolved client concerns in a timely and professional manner
●Reviewed company documentation and provided feedback to adjust according to client needs
●Handling of PO accounts
●Maintaining Status Reports for PO accounts
June 2006 to June 2022
Operations Manager Air and Sea, Pro Cargo USA, Houston, TX
●Adhering to all company policies and procedures
●Successful in leading key projects to acquire new business
●Responsible for scheduling shipments and communicating time sensitive data to clients regarding changes or adjustments in delivery
●Resolve client concerns in a timely and professional manner
●Communicate with international shipping clients to assure of proper shipping and delivery procedures
●Maintain all government and company related documentation for shipments
●Monitor trends, tariffs, and customs regulations on an ongoing basis
●Maintain communication with freight forwarders in regards to international shipping needs
●Provide onsite training to new agents as needed
●Handling of PO accounts
●Maintaining Status repots
●Responsible for scheduling shipments and communicating time sensitive data to clients regarding changes or adjustments in delivery
●Conducted inventory checks and resolved discrepancies
●Resolved client concerns in a timely and professional manner
●Reviewed company documentation and provided feedback to adjust according to client needs
●Handling of PO accounts
●Maintaining Status Reports for PO accounts
Projects
US Consulate US Consulate
Associated with Pro cargo USA
I shipped 3 cars for the American consulate, in a timely manner and ensured smooth delivery and ensured the cars were not damaged in the process.
Honors & awards
Honor
Issued by Troy Wolfe
Associated with Pro Cargo USA
Some of my accomplishments are shipping military contract goods all over the world on Government contracts and being to top forwarder for those projects 3 years in a row. Leader Communications who only handles Government contracts personally wrote a letter to my CEO indicating how much they appreciated my hard work and dedication and customer service to ensure all their projects went smoothly and made them get all the military projects they put bids in on.
Recommendations
Troy Wolfe – Leader Communications
Robin is one of the people I've met in my career that truly impressed me at every turn. As a Purchasing Manager for a Federal Contractor; I was responsible for shipping materials and equipment all over the world to different US Air Force Bases. During Robins time at Pro-Cargo, she helped me navigate this requirement with complete success and outstanding support. Her expertise and knowledge regarding requirements for federal shipments and navigating the worldwide port and customs processes made every shipment for my organization a success. So thankful for all she accomplished for me and the attention to detail and customer support she provided. Robin is one of the people I've met in my career that truly impressed me at every turn. As a Purchasing Manager for a Federal Contractor; I was responsible for shipping materials and equipment all over the world to different US Air Force Bases. During Robins time at Pro-Cargo, she helped me navigate this requirement with complete success and outstanding support. Her expertise and knowledge regarding requirements for federal shipments and navigating the worldwide port and customs processes made every shipment for my organization a success. So thankful for all she accomplished for me and the attention to detail and customer support she provided.
Joyce Fainter· L/C Document Specialist at RHDC International Inc.
Robin Wright is an excellent team player and always works collaboratively with her colleagues. She consistently exhibits strong problem-solving skills and a willingness to take on new challenges. Her positive attitude and dedication to the job are commendable, and she consistently goes above and beyond what is expected of her. Overall, Robin met or exceeded expectations in her role. She consistently met her deadlines and produced high quality work. She has received positive feedback from clients.
CERTIFICATIONS
Licenses & certifications
IMDG Comprehensive including Safety and Security CERTIFIED including class 7, February 2023
DGI TRAINING CENTER
Issued Feb 2023 · Expires Feb 2025