Jo Anna Myers
Hotel Concierge – Housekeeping – Kitchen Manager
Phone: 256-***-****
Email: **.***********@*****.***
Experienced, energetic, and highly responsible Hotel Concierge or Housekeeper currently seeking full- time, part-time, or temporary work with an established business or association in the Fort Campbell/Clarksville area.
With over ten years of experience, I offer you a high degree of professionalism and organizational skills that will allow me to “hit the ground running” on my very first day at your company. Past employers have frequently commended me for being self-motivated and able to perform under pressure with complete calm and confidence. I have a “can-do” attitude and a positive outlook to match. If you’re looking for that exceedingly rare employee who gets to work early, keeps things organized, knows how to make things work in a pinch, is an excellent communicator, can handle almost any crisis, and still maintains a cheerful attitude all day long – I am that person. I would welcome the opportunity to support your organization in any way that is needed. Restaurant Manager
Pam’s Deli
Scottsboro, AL. January 2014 – June 2020
• Responsible for managing all operations of Deli
• Set operational goals and plans to achieve budgets
• Monitor revenue and expenditure on daily, weekly and monthly basis to maximize profitability
• Generate and present complete and accurate business reports and forecasts
• Hire, train, supervise and evaluate a diverse staff base of 5 individuals
• Schedule staff and coordinate workloads
• Plan menus and promotions
• Ensure food and beverage quality, presentation and sanitation to meet exacting standards
• Engage in delivering superior customer service via floor presence
• Manage inventory and purchasing
• Preformed cooking and preparing food on a daily basis to high quality standards
• Oversee compliance with all relevant laws, standards and regulations Housekeeper
Quality Inn
Scottsboro, AL January 2020 – May 2020
• Cleans and prepares rooms for guests
• Cleans and tidies up hallways and common areas
2
• Replenish stock of items in hotel rooms
• Accommodate requests by guests for extra towels, ice bucket, pillows and blankets
• Dispose of garbage as instructed by management
• Oversee laundry of linen and beddings
• Deliver newspapers to guests’ rooms
• Monitor rooms for general repairs and upkeep
Housekeeper
Comfort Inn
Scottsboro, AL August 2018 – August 2019
• Responsible for the overall cleanliness and sanitation of the residents' rooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides
• Monitor and maintain housekeeping supplies
• Clean and maintain housekeeping equipment
• Respond appropriately to resident's special requests
• Observe and report any potential safety hazards
• Collect linen and assist in laundry
• Dispose of trash and other rubbish
• Restock toilet paper, paper towels, soaps and other products
• Adhere to safety and hygiene guidelines and OSHA standards Housekeeper
Hampton Inn
Scottsboro, AL August 2017 – August 2018
• Cleans assigned guest units (bed, bathroom and kitchen)
• Stocks and maintains Housekeeping carts and storage rooms
• Reports maintenance issues to Rooms Inspector/Manager
• Properly tags lost and found items and turns them in to management
• Performs towel service responsibilities
• Offers guest assistance when needed
• Cleans break room, guest laundry, vending and other areas
• Maintain and organize work area and clean model, lobby
• Laundry Attendant and Porter assistance