Patient Care Medical Records

Shannon Ellison

Westminster, SC

Versatile and compassionate healthcare professional with a strong foundation in patient care, counseling, and medical management. Proficient in electronic medical records, medical coding, and infection control practices. Possesses a certificate in phlebotomy and experience in office management. Skilled in supervising junior medical staff, employee orientation, and recruiting. Authorized to work in the US for any employer

Work Experience

Healthcare

• Provided counseling to patients regarding their medical conditions, treatment options, lifestyle modifications, and preventive measures

• Collaborated with interdisciplinary healthcare team to develop individualized treatment plans for patients

• Managed patient care by monitoring progress, adjusting treatment plans as necessary, and coordinating referrals to specialists when needed

• Maintained accurate electronic medical records (EMR) documenting patient encounters, diagnoses, treatments provided, medications prescribed etc

• Ensured compliance with regulatory standards related to healthcare delivery including HIPAA, OSHA etc

• Counseled patients on lifestyle modifications including diet changes exercise routines stress management techniques smoking cessation etc

• Collaborated with other healthcare professionals such as nurses pharmacists radiologists etc. to provide coordinated care

• Assisted in the coordination of patient referrals ensuring timely access to specialized services or consultations

• Educated patients about available community resources support groups or organizations that can assist them in managing their health conditions

• Mentored junior medical staff providing guidance supervision feedback during clinical rotations or training programs

• Participated in quality improvement initiatives to enhance patient outcomes and optimize healthcare delivery processes

• Managed medical emergencies by providing immediate care stabilizing patients and arranging for appropriate interventions or transfers if required

• Collaborated with insurance companies to obtain pre-authorization for procedures medications or specialist consultations as needed

• Provided guidance on infection control practices ensuring compliance with established protocols and standards

• Demonstrated empathy compassion and effective communication skills while interacting with patients their families during difficult times such as end-of-life care discussions or breaking bad news

• Educated patients about potential risks benefits alternatives associated with different treatment options helping them make informed decisions

• Investigated abnormal test results, consulting specialists when necessary, and adjusting treatment plans accordingly

• Maintained strict confidentiality of patient information in accordance with HIPAA regulations

• Demonstrated proficiency in using electronic health record (EHR) systems for accurate documentation of patient encounters, orders placed, prescriptions issued etc

• Participated in quality improvement projects to enhance patient safety, streamline processes, and improve overall healthcare outcomes

• Collaborated with interdisciplinary teams to develop evidence-based clinical pathways for specific medical conditions or procedures

• Assisted in the development of policies and protocols related to infection control practices within the healthcare facility

• Provided support and counseling to patients dealing with chronic illnesses or terminal conditions, addressing emotional needs along with medical management

• Demonstrated proficiency in performing various medical procedures such as venipuncture, IV catheter insertion, wound care etc

• Mentored newly hired physicians by providing orientation sessions and ongoing support during their transition into the organization

• Educated patients about potential risks associated with certain lifestyle choices (e.g., smoking) and provided resources for smoking cessation programs or other interventions Education

Certificate in Phlebotomy in Phlebotomy, office manager for orthodontist, Testing for blood work

Blood connection - Greenville, SC

February 2007 to June 2011

Some college in Office manager for orthodontist

Anderson, SC

May 1997 to August 2005

Some college in Phlebotomy/ Lab Technician

Greenville Technical College - Greenville, SC

March 2000 to April 2005

Skills

• Venipuncture (10+ years)

• Infection Control Training

• Medical Records

• Laboratory Experience

• Documentation Review

• Medical Management

• ICD-10

• EMR Systems

• Patient Care

• Phlebotomy

• Supervising Experience

• Experience Administering Injections

• Triage

• Hospital Experience

• HIPAA

• Vital Signs

• Medical Terminology

• Medical Coding

• Employee Orientation

• Epic

• Quality Assurance

• Medical Office Experience

• Recruiting

• Anatomy Knowledge

• Critical Care Experience

• Management

• Managed Care

Certifications and Licenses

CPR Certification

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