Project Manager Social Services

CHRIS WILKINS

Fort Worth, TX *****• 817-***-**** • ***********@*****.*** • LinkedIn - Chris Wilkins LinkedIn –

U.S Navy Veteran

OBJECTIVE

Compassionate and results-driven Social Services Professional with over 7 years of experience in managing and developing social service programs.

Proven ability to lead teams, secure funding, and implement strategies to improve community well-being.

Strong background in program evaluation, stakeholder engagement, and compliance with regulatory standards.

INDUSTRY SKILLS

Program Management

Grant Writing

Stakeholder Engagement

Program Evaluation

Staff Supervision

Budgeting and Financial Management

Community Outreach

Regulatory Compliance

Strategic Planning

Crisis Intervention

PROFESSIONAL EXPERIENCE

RELATIONSHIP MANAGER

Charles Schwab

JAN 2022- PRESENT Westlake, TX

Assess both short and long term to ensure client goals are met on a consistent basis, resulting in an upward trend in client engagement.

Collaborated with stakeholders to develop and manage program budgets, resulting in a 10% reduction in program costs and a 5% increase in program impact.

Developed and implemented program policies, procedures, and best practices.

Conducted program evaluations to assess effectiveness and identify areas for improvement.

Supervised and trained staff, fostering a collaborative and supportive work environment.

ACTIVITIES COORDINATOR

Promise House

MAY 2020-JAN 2022 Dallas, TX

Developed and implemented community programs aimed at improving the lives of underserved populations.

Managed program budgets, ensuring efficient allocation of resources.

Managed day-to-day operations of social service programs, including budgeting, staffing, and program delivery.

Developed and maintained relationships with community partners and stakeholders.

Conducted needs assessments to identify gaps in services and develop targeted interventions.

Monitored program performance and prepared reports for senior management and funders.

ONSITE MANAGER/ONBOARDING COORDINATOR

Regal Staffing/Black & Decker Fort Worth, TX

APR 2019-SEPT 2020

Collaborated with Business Analysts, Developers, Testers, and Support team to deliver project on-time.

Identified and managed daily onsite staffing risks and coordinated strategic onboarding plans with hiring manager and human resources.

Developed initiatives to create high employee engagement, and professional growth for all employees resulting in a 13% increase in employee retention in 1 year.

FAMILY SERVICE ADVOCATE

Child-Care Associates Arlington, TX

JAN 2018-DEC 2019

Developed and maintained relationships with community organizations and service providers.

Managed a team of social workers and support staff, providing guidance and support.

Conducted needs assessments and developed individualized service plans for clients.

Successfully implemented a new case management system, improving service delivery efficiency.

EDUCATION

B.A. SOCIOLOGY

Lane College – Jackson, TN

Aug 2007 - May 2011

Graduated

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