Property Manager Management
Resume:
Jessica Valenzuela
***** ** *** ******, *****, FL 33177 786-***-**** ***.************@*****.***
OBJECTIVE
To secure a challenging position that will allow me the opportunity for growth. I am fluent in both English and Spanish. I am a fast learner and take pride in my organizational, verbal and written skills. I am goal oriented and determined. I work well independently and in a team environment. I would be an exceptional addition to the company.
WORK EXPERIENCE
Resident Experience Specialist - Cortland at the Hammocks – Miami, FL - August 2023 - May 2024
● Process rental applications, renewals and handle basic daily office duties.
● Work hand in hand with Resident Experience Manager, Property Manager to preserve and enhance the community in building improvements and amenities.
● Process rental payments, issuing 3 day notices when applicable
● Manage community Reputation with responding to all surveys and reviews from prospective to current residents. Handled complaints from prospective to current residents.
● Create and maintain a warm, welcoming environment to all prospective and current residents. Assistant Property Manager – Mareas at Botanica – Miami, FL – 2020 - 2023
● Generate and maintain high occupancy numbers through consistent phone and email prospecting, follow ups and hosting resident events. Process rental applications and renewals and handle basic daily office duties.
● Work hand in hand with association Property Manager, and vendors to preserve and enhance the community in building improvements and amenities. Enforce rules and regulations of the community by performing walk-through inspections of the community and addressing violations.
● Handle accounts receivables on a monthly basis by processing rental payments, issuing 3 day notices when applicable, balancing the accounts and maintaining delinquency at a minimum.
● Act as liaison between residents, managers, staff and vendors to ensure the community continues to function normally.
Leasing Consultant - Mirador at Doral by Windsor – Doral, FL – 2018 - 2020
● Adhere to all regulations, strategies and procedures implemented including necessary annual trainings and abiding by federal laws such as the Fair Housing Act
● Responsible for inspection of each available and/or make ready apartment, post notices, process work requests and follow up to ensure the resident is satisfied.
● Utilize all resources on databases to satisfy the objective at hand such as preparing leases, data entry, processing new applications and renewals, post availability on social media each day, local marketing outreach, resident retention and following up with prospective residents to achieve a successful closing ratio each month. Interact with potential and existing residents on behalf of the landlord and property management company.
Administrative Assistant - 360 Design & Construction - Miami, FL - 2010 - 2018
● Collected payment from clients
● Entered financial data into QuickBooks to be verified and reconciled
● Reconciled company bank accounts
● Managed payroll for an organization of four personnel
● Printed and issued checks
● License and bill payments
Jessica Valenzuela
14438 SW 173 Street, Miami, FL 33177 786-***-**** ***.************@*****.*** EDUCATION
BBA in Business Administration
Keiser University - Miami, FL
Yardi proficient
Accounts payables and receivables
RealPage proficient
Fluent in English and Spanish
REFERENCES
Ruth Cobo, Property Manager
Mirador at Doral, Miami, FL 33122
Miguel Radillo, President
360 Design & Construction, Miami, FL 33165
Adanise Cross, Regional Manager
Bozzuto, Greenbelt, MD 20770
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