Resumé
Keeshon Thompson, 318-***-****, **********@*****.***, Alexandria La.
Customer service
Dedicated and results-driven professional with a strong background in customer service. Proven ability to handle diverse customer needs, resolve issues efficiently, and ensure a positive experience. Excellent communication skills and a customer- centric approach to problem-solving. Seeking a challenging role in customer service to contribute expertise in enhancing overall customer satisfaction.
**Work Experience:**
**Chick-fil-A, Alexandria, LA**
*Lead* (5 years)
- Managed day-to-day operations, overseeing a team of 10members
- Provided exceptional customer service and ensured a positive dining experience
- Trained and mentored new team members, fostering a collaborative work environment
**The Home Depot, Alexandria, LA**
*Supervisor* (8 years )
- Supervised and motivated a team of 20associates in specialty department
- Implemented efficient work processes, resulting in increasing sales goal vs plan for 2 years.
- Conducted training programs to enhance employee skills and customer service standards