Customer Service Parts Manager
Resume:
Christina Woodruff
Parts Manager
Lake Charles, LA 70615
*****************@***********.***
Professional Summary
I am excelling toward continuing my career with an organization that will utilize my managerial and customer service skills to benefit mutual growth.
Willing to relocate to: Lake Charles, LA
Authorized to work in the US for any employer
Work Experience
Auto Body Estimator
Allstar Buick Bodyshop-Sulphur, LA
August 2023 to October 2023
Automotive Parts Manager
Final Touch Collision Repair/ Gerber Collision & Glass-Lake Charles, LA October 2022 to August 2023
Checked in parts I tag and put in designated place for morning and throughout the day as deliveries were dropped from vendors! Inputed imvoices after parts were checked in! Retrieved credits from vendors from returns I returned amd were picked up weekly sometimes daily dependimg on the vendor! Processed returns ect..
Parts Specialist
O'Reilly Auto Parts-Lake Charles, LA
June 2018 to December 2021
Worked parts counter looking up.parta for cuatomers and retrieving the parts in the back and selling them to customers. Worked the lot and changed batteries, wiper blades, and other necessities needed to provide cuatomer satisfaction! Also planogrammed the store im the front and organizing incoming and new products on shelving coordinating with price tags that were updated! Veterinary Assistant/Receptionist
Companion Care Veterinary clinic-Lake Charles, LA
May 2018 to December 2018
I assisted in all departments of the clinic including: Front desk/reception, kennels, boarding, and treatment while assisting the doctor with patients and medical examining. Deliver Driver
Pizza Hut-Middleburg, FL
January 2017 to May 2018
• Provide adequate and timely customer service skills
• Utilize proper phone etiquette
• Provide safe and timely delivery of product to consumer's residence
• Work proficiently as a team player with other associates
• Remain organized with receipts, cash handling, and tips
• Provide assistance in store with closing procedures
• Provide assistance with food set up and end of the night prep work. Key Holder
Boot Barn-Orange Park, FL
2012 to 2015
• Ability to work well under high stress situations
• Responsible for opening/closing of store, bank deposits, paperwork, and unloading of trucks
• Providing accurate and respectful communications with customers and coworkers
• Work proficiently with supervisors, associates, and customers
• Proper utilization of time management skills
• Utilized extreme organizational skills
• Accurate use of the POS, cash handling,
• Conferred with other supervisors to coordinate activities in individual departments
• Achieved top sales and increased stored profitability; to include receiving Employee of the Year
• Knowledge of stock, ordering procedures and truck orders, receiving Head Customer Service
2008 to 2011
• Experienced customer service skills
• Providing accurate and respectful communications with customers and coworkers
• Work proficiently in team work and also capable of setting forth working on activities alone
• Proper utilization of time management skills
• Utilize extreme organizational skills
• Accurately use of the POS, cash handling, lottery, check cashing, money gram
• Ability to stock, order, and prepare merchandise in an orderly fashion.
• Provide proper phone etiquette at all times
• Knowledge of stock, ordering procedures and truck orders, receiving. Veterinary Assistant
Russel road Animal Clinic-Middleburg, FL
March 2005 to June 2007
I worked all aspects of clinic including assisting doctor with client exams, administering meds, setting appointments, cleaning kennels, inventory, and front desk reception! Education
St. Johns State Community College
2015
Diploma
Middleburg High School
2008
Skills
• customer service (8 years)
• etiquette (4 years)
• organizational skills (8 years)
• phone etiquette (8 years)
• RECEPTIONIST (6 years)
• Veterinary assistant
• Animal restraint
• Veterinary experience
• Animal handling
• Animal Care
• Veterinary Technician Experience
• Kennel Experience
• Driving
• Customer service
• Sales
• Driving
• Retail sales
• Animal restraint
• POS
• Account management
• Cash handling
• Sales management
• Outside sales
• Front desk
• Cash register
• Negotiation
• Marketing
• Pricing
• B2B sales
• Construction
• Computer skills
• Organizational skills
• Hospitality
• Guest services
• Hotel experience
• Veterinary assistant
• Veterinary technician experience
• Animal handling
• Delivery driver experience
• Forklift
• Shipping & receiving
• Cleaning
• Human resources
• Veterinary experience
• Animal care
• Kennel experience
• Heavy lifting
• Management
• Time management
• Communication skills
• Windows
• Supervising experience
• Mechanical knowledge
• Automotive repair
• Mechanic experience
• Warehouse experience
• Analysis skills
Certifications and Licenses
Veterinary Technician Certification
Driver's License
Additional Information
Key Skills: Excellent Customer Service Skills and Proper Phone Etiquette, Key Holder, Record Keeping, Shipping and Receiving, Excellent Organizational Skills, Money Management, Data Entry, Office Equipment and Microsoft Office, Ability to Work under High Stress Situations, and Encouragement of Activities.
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