Customer Service Shop Manager

GUSTAVO FLORES

*********@*****.*** * 916-***-****

Skills Summary

Highly proficient automotive painter and shop manager with extensive experience in all facets of the body shop environment. Additional Skills: Bilingual Spanish/English, strong leader, excellent in customer service and sales and vendor interactions.

Experience

Mexitaly, LLC 2021-Present

Independent Contractor- Painter

Floater/Painter/Interim leader and manager for multiple shops who need transitional aid, specific paint experience, want someone to train unseasoned staff or teams, or want someone to handle a single job. Specialize in vintage/restorations and classic single stage paint jobs. EspoResto 2015-2021

Shop Manager- Painter

Oversaw the shop flow and operations; team management and interactions, training and coaching; facilitated and had eyes on all incoming and outgoing jobs from A-Z and was hands on with all paint work. Shop and Work was featured in the LA Car show, MotorTrend Magazine, Automotive Magazine and multiple other online platforms and blogs. Vehicles and paint work has been featured in numerous car shows with Best In Show awards for over 15 vehicles that were painted specifically by me. Handled all vendor relations, shop ordering and purchasing. Cinema Vehicle 2017

Painter (As needed)

Prep and Paint for commercial and film vehicles. Expedient turn around needed for these vehicles so time management was key and always achieved. Trained new staff and assisted in the flow. Plumber 2013-2015

Major corporate and large scale plumber; worked in high volume lines. Knowledge of all major operations and tools, highly proficient in every avenue of the job. Still utilize my knowledge to do air and water

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