Data Entry Assistant Manager

ENDYA BROOKS

**** ****** ****., ******* ******, TX 75234 - 214-***-****

Email - LinkedIn Profile - Twitter/Blog/Portfolio

To withhold a position in a thriving company where one can flourish within the company, be valued for

diligence, and to increase the knowledge of expertise of the position that is held.

EXPERIENCE

SEPTEMBER 2019 - CURRENT

REFINANCE FUNDING ANALYST, CAPITAI one

* Evaluate financial documentation regarding credit reports, processing payment history,

and bank statements.

* Using dynamic research and interpersonal skills to swiftly resolve customer issues.

ing lasting partnerships, which lead to lucrative opportunities because of

consistently following up with clients and providing exemplary service.

Exceeded customer satisfaction by finding creative solutions to problems.

Create reports detailing findings and data.

Use multiple systems and tools for evaluation and presenting solutions for members.

‘Asks probing question to determine service needs and accurately input apply

information into electronic systems.

APRIL 2021 - AUGUST 2023

ASSISTANT MANAGER, SECRET SCIENTIST CLOTHING STORE

‘@. DATAENTRY TO SUBMIT INFORMATION BEFORE DEADLINE

‘© OFFERED HANDS-ON ASSISTANCE TO CUSTOMERS

‘SEPTEMBER 2018 - SEPTEMBER 2019

CLAIMS ANALYST, hms holdings, inc.

* Data entry as required for clients and carriers by telephone by using software programs

to determine member eligibility and claim status.

* Assess denials, pursue appeals, or close claims when appropriate.

* Update case management system with proper noting of actions and appeal/denial

information.

* Respond to carriers by telephone, fax, and email inquiries regarding outstanding claims.

* Work with document imaging system for archival purposes.

* Ensure that payers adhere to laws regarding timely filing of claims,

Pursue each outstanding accounts to reach maximum reimbursement by working with

subject matter experts to resolve challenging claims,

JUNE 2020

DIMPLOMA, Santa Fe High School

* National Honor's Society Member

© 3.78GPA

SKILLS

* Excellent communication and interpersonal * Problem resolution & training development

skills verbally and written * Attention to detail

* Ability to convey information effectively © Expert in Microsoft Office, Excel,

* Data Entry/ Billing PowerPoint etc,

© Customer service

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