Customer Service Representative
Resume:
Michelle Y Padilla
Customer service
Cedar Creek, TX 78612
************@*****.***
Customer service dictated to providing the highest level of service. Outgoing, efficient, and the capacity of multi task. Reliable, friendly, and who has quickly learned to have customer service familiar with all aspects of logistic and general operations. Exceptional service by greeting and serving customers in a timely and friendly manner.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Dietary Aide
Encompass Health-Austin, TX
February 2024 to Present
Customer service representative on call to take patients orders or specifics on the lunch or dinner. Dishwasher / line server, food prep, café style atmosphere. Assisting chef with food serving. Detail cleaning in walk in fridges and freezer, check orders upon arrival, and ECT Customer Service Representative
Maximus Health Services-Austin, TX
December 2022 to February 2023
To enroll clients into a medical plan and help with finding a doctor that the health plan covers. Assistance on scheduling appointments with medical and dental visits. Customer service inquiries of what coverage they have with the plans. Translating or explaining what information means and how it can be used, Using computers and computer systems to enter data, or process information. Developing constructive and cooperative working relationships with others, and maintaining them over time. Customer Service
University of Texas at Austin-Austin, TX
February 2022 to July 2022
My experience little to no supervision, service duties serving alcoholic beverages, non alcoholic beverages, serve skillfully prepare various drinks, bar tender, line cook, prep cook, server, and customer service
Dietary Aide
Walnut Hills Nursing & Rehab-Austin, TX
June 2020 to July 2021
Each client has different needs of certain foods, drinks, desert and special request. Timely login temp of food, refrigerator, and freezer Daily checks of shipping and receiving invoice, properly disposal of outdated items. Closing and opening kitchen to start and end the day. Check temp on served food of the day. Developing specific goals and plans to prioritize, organize, and accomplish your work. Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Encouraging and building mutual trust, respect, and cooperation among team members.
Warehouse Shipping Clerk
SPECS-Austin, TX
April 2016 to January 2017
Read maps followed written and verbal geographic and directions. Performed inside delivery for customers. Checked and load-related documentation to ensure that it is complete and accurate .Presented bills and receipts and collect payments for good delivered or loaded. Server/Hostess/Bartender
LA PALAPA-Austin, TX
January 2014 to January 2016
Serve ready made meals, drinks, and appetizers prepared in restaurant style environment for guest preferences. Set up work stations, work equipment, and take inbound calls of orders. Customer service, full knowledge of menu and chef special of the day. Providing guidance and expert advice to management or other groups on technical, systems or process related topics. Assessing the value, importance, or quality of things or people. Handling complaints, settling disputes, and resolving grievances and conflicts or otherwise negotiating with others.
Hospitality Associate
TMD Staffing-Austin, TX
January 2012 to January 2014
Catering events
• TMD Austin, TX
Customer service, line cook, prep cook, and serving in timely manner. Following recipes and guest preferences. Serving alcoholic beverages and non alcoholic beverages and skillfully prepare various beverages .Convincing others to buy merchandise/goods or to otherwise change their minds or actions, Helped to organize and delivered event service ware, including table decorations and silverware. Coordinated setup times and placement of food for catering events. Addressed customer questions regarding the dinner menu, setup of the dining area, and any other questions regarding the event or wedding.
Education
Austin Community College District - Austin, TX
Skills
• FAST FOOD (Less than 1 year)
• Food Preparation
• Meal Preparation
• Kitchen experience (10+ years)
• Serving Experience
• Busser
• Food Production
• Food Handling
• Home Care
• Dietary Aide Experience
• Senior Care
• Caregiving
• Medical terminology
• Customer service
• Communication skills
• Childcare
• Cashiering
• Customer service
• Hospitality
• Cash register
• Windows
• Serving
• Food handling
• Computer networking
• Medical terminology
• Typing
• Cooking
• Dietary aide experience (10+ years)
• Retail sales
• Childcare
• Sales
• Bartending
• Catering
• Hospital experience
Languages
• English - Expert
Certifications and Licenses
First Aid Certification
Food Handler Certification
TABC Certified
Additional Information
Service oriented industry service ready made meals made in hotel restaurant kitchens, bar, café, follow recipes and guest preferences, set up work stations and working on required kitchen equipment. Bar keeper works in restaurant kitchens setting serving alcoholic and non alcoholic beverages
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