Lead Merchandiser, Manager, Computer Consultant, Data Entry, Database

Royce Carlone

Tucson, AZ

Email: ************@*****.***

Cell: 520-***-****

SKILLS AS THEY PERTAIN TO THIS POSITION: Outstanding communication and client relations, driven for success and motivated to exceed expectations, punctual, loyal, accurate, detail oriented, strong desire to learn and grow my skillset, technologically savvy, acclimate quickly and easily to unfamiliar situations, excellent listener for more effective problem solving.

Job History

June 2024 to August 2024

Nvent- Tucson, AZ

TITLE: Production, Assembly, and Product Testing

RESPONSIBILITIES: Assemble PDU’s (Power Distribution Units) based on current wholesale orders, and/or test each PDU for safety, production errors, incorrect or faulty components, and visual or cosmetic flaws through a variety of diagnostics as well as visual inspections.

April 2022 to June 2024

TROC- Tucson, AZ

TITLE: Lead Merchandiser- Store Remodels/Resets, Walmart RESPONSIBILITIES: Coordinate with SPS's from Walmart to completely update and remodel with new fixtures, new products, and new floor plans, entire Walmart stores over a 3-4 month period, while ensuring daily goals are met, safety is a priority, the store remains shoppable upon daily opening, and all schematics and planograms are followed precisely. As Lead, I would break the group of 30-50 team members into multiple sub-groups, instruct the sub groups on their daily goals, while overseeing each group to keep them on schedule for their individual tasks and to assist as needed to stay on schedule, in addition to monitoring and addressing team member conflicts, performance concerns, and attendance on a daily basis.

August 2013 to Present 2024

SASR- SET AND SERVICE RESOURCES- Tucson, AZ

TITLE: Lead Merchandiser-Retail Remodels/Resets

RESPONSIBILITIES: Coordinate, lead, and set goals for retail store remodels and/seasonal updates and resets. Leading crews of 2-50, responsible for scheduling crew, assign teams, oversee project daily goals and accomplish tasks set for the team in correlation to the timeline set forth by the store management team, while maintaining quality control, a safe work environment, and alternative solutions when needed, while still exceeding client expectations.

January 2014 to November 2017

Kraft/Mondelez/Crossmark- Tucson, AZ

TITLE: Merchandising Territory Account Manager

RESPONSIBILITIES: Currently responsible for Southern AZ covering 150 convenience retail store locations as the dedicated Kraft/Mondelez Merchandiser, providing product display and inventory solutions, display installations, product placement, product knowledge, and gratis samples for retail promotion of featured products to vastly increase distribution, sales, and placement of our current top 100 items. Prior to joining the Mondelez team, I represented Crossmark as the Samsung Electronics Merchandising Account Manager for all big box retail stores in S. AZ such as Target, Sears, Best Buy, Cosco, Walmart, and Sam’s Clubs, installing interactive display units.

May 2010 to Dec 2012

PREMIUM RETAIL SALES, Inc. and ADVANTAGE SALES & MARKETING

TITLE: Retail Merchandiser & Advertising Display Coordinator

RESPONSIBILITIES: Independent Contractor, or team member, Merchandising, sets, resets, installations, recalls, erected promotional displays, shelving units, gondolas, refrigeration and freezer units, end caps, and indoor/outdoor displays, set up and training for new product launches using POGs, schematics, etc. Demonstrating strong communications with Store Managers, my supervisors and other team members while working various retail chains such as Walmart, Kohl’s, Target, Ralphs, Home Depot, Best Buy, Sears, Toys R Us, Babies R Us, etc. Precision, reliability, professionalism, safety, and timely execution of each assignment were just a few of my skills used to excel.

January 2008-June 2010

KAPLAN COMPUTERS, INC. MANCHESTER, CT

TITLE: Director of Sales, Marketing, and Apple Store Development RESPONSIBILITIES: Directed the development and promotion of a new Apple Computer Retail store and Service division within an existing retail location as a consultant for Ken Kaplan, President/Owner. I oversaw merchandising, certifying and training the staff, sales and marketing, customer and vendor relations, and all advertising and development of promotional events and grand opening launch by utilizing my knowledge from my own experiences, established connections within the industry and successfully streamlining the process for Kaplan Computers, in addition to saving them thousands in advertising through my extensive Marketing background and established relations with the media including print, TV, radio and e-commerce vendors.

October 1992-April 2008

RELIABLE COMPUTERS & CONSULTING, INC.- ROCKPORT, ME TITLES: President & Owner, Marketing and Sales Manager, Director of Education, Apple Specialist, Apple Certified Technician, Computer Consultant

RESPONSIBILITIES: Founded RCC in 1992 as an independent Apple Certified Computer Consultant. Within the first 3 years of growth, I opened a computer retail storefront, service center, hired additional employees, achieved all Apple Computer required certifications, and became an Apple Authorized Service Provider and Authorized Reseller. In the following 3 years, I built a 5000 Sq ft. commercial building with 3000sq. ft retail showroom that hosted over $250K in inventory, a year round, full time, ergonomically correct and state of the art classroom, opened a total of 3 retail locations throughout the state, managed over 50 employees, produced over $5million in sales annually-higher sales than any other computer retail store in the state, and received numerous awards for business development, customer service excellence, and women’s small business development.

EDUCATION

• (3) Years H.S. Graduated, Hebron Academy (Maine) and Lakeview H.S. (Michigan)

• early graduation with an accelerated learning program

• (1) Semester Kellogg College, Battle Creek, MI while attending Sr year of HS.

• (2) Years, Ferris State University, Big Rapids, MI (Child Psychology/Sociology)

• (2) Years, University of Maine, Orono, ME (Industrial Psychology)

• Associate degree, Sociology, University of Maine CONTINUING EDUCATION

• Kodak Center For Creative Imaging-Maine

• Digital Imaging, Photoshop, Illustrator, MS. Office, Final Cut Pro, Filemaker Pro, Excel, etc.

• Apple Training Institute-Boston (5 years)- Apple hardware, networking, & software certified training courses

• University of CA, San Diego- Parralegalism

ACHIEVEMENTS

• Chamber of Commerce Small Business Owner, Development Award, Rockport Maine

• Midcoast Maine (3) Town Small Business Achievement Award.

• Maine’s First Apple Certified Specialist.

• Maine’s First Apple Retail Specialist, Apple Training Facility Developer, Certified Apple Network Support Specialist, and Apple Education Agent.

Maine’s First designated Apple Authorized Education Agent in over 15yrs and I made a tremendous impact on Apple’s decision to bring back the designated Apple Agent program Nationwide as they utilized my model for all Apple retailers.

CERTIFICATIONS

(Apple Market Training Center, Boston, MA)

Apple Certified Trainer Program

Apple Hardware and Software Certification

Apple Certified Reseller Program

Apple Certified Educational Agent Apple Certified Specialist

Contact this candidate