Customer Service Food
Resume:
PROFESSIONAL SUMMARY
Dedicated individual with experience in the food service industry.
Proven track record of providing excellent customer service and increasing sales. Committed to maintaining a clean and safe work environment. Adept at working in a fast-paced environment and multitasking to ensure customer satisfaction.
Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
EXPERIENCE
Deli Team Lead
August 2018 - Present Walmart, Richmond, VA
Assistant Manager
January 2001 - August 2018 Kentucky Fried Chicken, Richmond, VA
Communicated effectively with vendors regarding delivery schedules or special orders.
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Demonstrated excellent customer service skills by ensuring all customers were satisfied with their orders.
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Assisted with scheduling shifts for deli staff members, ensuring adequate coverage during peak hours.
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Created weekly reports detailing sales figures, product availability, staffing needs, and other relevant information.
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Monitored employee performance on a daily basis, providing feedback when necessary to help improve productivity.
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Ensured that all food preparation areas were kept clean and sanitary at all times.
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Provided leadership by setting an example of professionalism and respectfulness towards both customers and coworkers.
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Resolved customer complaints quickly and efficiently, maintaining a positive relationship between the company and its patrons.
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Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
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CONTACT
puritywhitfieldbey@gmail.com
Richmond, VA 23222
SKILLS
• Preparing Food Items
• Cleaning and Sanitizing
• Handheld Computers
• Food Preparation and Safety
• Team Meetings
• Accurate Money Handling
• Food Safety Standards
• Temperature Assessments
• Rotation Procedures
• Ordering Procedures
PURITY WHITFIELD BEY
MANAGER
Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
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Helped oversee the daily operations of the store, managing staff and inventory.
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Resolved customer complaints and handled refunds and returns to promote satisfaction.
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Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
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Tracked store inventories and replenished products according to demand.
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Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
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