R RUTH BURNSIDE
Salt Lake City, Utah *****
************@*****.***
Personable, friendly and solution-oriented customer service with over 10 plus years experience in service and support. Customer-focused team player. Resourceful and adaptable to changing demands. Focused customer service professional dedicated to meeting and exceeding customer expectations by delivering industry-leading support. Skilled in handling inbound and outbound calls, online requests with exceptional problem-solving skills.
Work Experience Data entry clerk
12/2022 to 01/2023
Meta Source
Draper, Utah
Enter mortgage loan documents into the computer.
Verify loan number, name and address.
Mailroom clerk
07/2022 to 09/2022
Accenture & Collabera (contractor)
Salt Lake City, Utah
Temp to hire employment through Collabera Staffing for Wells Fargo Bank. Pulled tokens for wire transfers and matched corresponding numbers to files. Scanned files and sorted
Placed documents in FedEx envelopes to be mailed out. Customer service representative
03/2022 to 04/2022
Managed Staffing Agency
Salt Lake City, Utah
Answered inbound calls, chats and emails to facilitate customer service. Signature Validator
01/2022 to 01/2022
RPC Communications
Salt Lake City, Utah
This was a part-time temporary job, beginning 01/10/2022 and ending 01/27/2022.
Enter data from paper copies.
Enter name, address and phone numbers in spreadsheets. Pay attention to duplicate entries and any forgeries. Customer Service/Wheelchair Van Operator
03/1993 to 06/2019
Utah Independent Living Center
Salt Lake City, Utah
Prepared detailed reports outlining trip, vehicle and passenger details. Followed regular schedule of pickups for individual customers and groups. Kept bus orderly with strong control over passenger behaviors. Answered inbound calls in regard to scheduled pickup times and cancellations. Inventory office supplies and place orders with vendors. Made deposits and cash checks through company bank account. Skills Administrative - 10+ years
Team player, Type 40 wpm, Resourceful and adaptable. - 10+ years Signature Validator - 10+ years
Education Granger High School
High school or equivalent
General educations and Office machines and proceedures. West Valley, Utah
Salt Lake Community College
Other
Clerical
Salt Lake city, Utah