Customer Service Data Entry

Altrice Salley

PROFESSIONAL SUMMARY

Experience customer/Accounting Specialist with an Associate’s Degree and over 15 years of experience. Background includes working with educating business stakeholders in processes, tracking issues within departments, payment methods and purchasing, and reporting as necessary. Technically-proficient in Microsoft Office Suite, SAP, Oracle, QuickBooks, and other programs listed below

TECHNICAL EXPERIENCE

Microsoft Word/ Excel, SAP, Work flow, QuickBooks, Timberline, Mas90, Mas200, Oracle NetSuite, E-mail, Dynamics, Wires LPS, and Tabs 3. Black knight, Data Entry, E-Scan, Principles of Accounting and all aspects bookkeeping, knowledge of Medical terminology, Customer Focus, Customer Service,

Five nine, Problem Solving, Multi-tasking, People Skills, JDE 9.1 AP flow, posting payments. Slack live chat Athena flow nextgen, customers service support. Taxes 1099 1040 HL7 Errors work flows EHr EMR SQL

Assist with implementation Small and medium. EHR Implementation & Training. Trouble shooting.

Assist ROFESSIONAL EXPERIENCE

Quest diagnostic

Accounts payable Analyst August 2021-July 2024

Excellent customer service skills

Analytical and problem-solving skills with attention to detail

Ability to prioritize and manage multiple tasks

Works will independently and as part of a group

Heavy data entry

Reviews all required documentation to ensure accuracy

AXION HEALTH CARE-United Health Care

Customer Service Rep April 2020-April 2021

Excellent customer service skills

Analytical and problem-solving skills with attention to detail

Decision making skills

Excellent ability to communicate both verbally and in writing

Ability to prioritize and manage multiple tasks

Proficient computer skills and knowledge of Microsoft Office

Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction

General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.

Works will independently and as part of a group

Answers all calls and emails in a timely manner, in adherence to their goals

Documents all call information according to standard operating procedures

Answers questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs

Processes orders, route calls to appropriate resource, and follow up on customer calls where necessary

Reviews all required documentation to ensure accuracy

Accurately process, verify, and/or submit documentation and orders

COMCAST SPECTRA

Project accounting Coordinator September 2019- December-2019

Enter all invoices in Sage Software

Post invoices into general ledger codes

Run aging reports for all companies

Run a check run and Ach report.

Created work flow to get upper management approval for Payment

Resolves all vendor’s inquiries.

Set up all vendors in all company's

Match batch and code all invoices.

Excellent customers service.

Performs general tasks and special projects as assigned

DISCOVER MY WORLD ACAMENDY Feb.2019 -Aug.2019

Jr. Accountant

Managed all billing for Discover our world.

Accounts payable

Accounts receivable

Apply posted payments to vernal ledger code correctly.

Collect all payments every Monday.

Reconcile all payments from CCIS report

Order all supplies for the center.

Resolve all issues regarding parenting Co-Payments.

Excellent customer service

Collect all time sheet to enter in Adp system

Performs general tasks and special projects as assigned

HOTWIRE COMMUNICATION-BALA CYNWYD PA Apr 2017 - Dec 2018

Senior Construction Account Payable Analyst

Processed a high volume of invoices through Dynamics daily transferring to the general ledger

Maintained excellent vendor relation and research vendor issues

Full cycle of checks runs and distribution for 20 different sites

Charge expense to accounts and cost centers by analyzing invoices, expense reports, advances

Verified entries while comparing system reports to balances.

Prepared reports for month end and process year-end 1099's

Processed patients refund according to companies’ policy and procedures

Assisted payroll coordinator with manual check distribution

Setting up new vendors' accounts, assist with month and year end accruals

Performs general tasks and special projects as assigned

SOLOMON EDWARDS, Blue- Bell PA Feb 2015 - Jul 2016

Accounts Payable Coordinator -Team Lead at Linde Engineer

Assist Accounts Payable Department transition to Tulsa, Oklahoma

Assists AP Team with all Projects related Purchase Orders

`Process Expense Reports for multiple Locations

Post auto –pays

Posting cash to the bank statement daily

Process a high volume of invoices through SAP

Update and maintain data and expenses to the general ledger

Maintained excellent vendor relation and research vendor issues

Prepared reports for month end and process year-end 1099's

Setting up new vendors' accounts, assist with month and year end accruals

Verified entries while comparing system reports to balances

Performs general tasks and special projects as assigned

ABM SECURITY Aug 2014 - Jan 2015

Accounts Payable / Procurement Coordinator

Processed a high volume of invoices through JDE 9.1 daily transferring to the general ledger

Update open orders order reports

Heavy order entry

Assist with buyer with some light buying

Performs general tasks and special projects as assigned

Process and create purchase orders

STEIN & EISENBERG Jun 2014 - Jul 2014

Account project Coordinator (Temporary-Completed)

Checking old and new invoices

Write offs stale invoice or resubmit current one for billing

Made correction on invoices

Clean up all stale invoice that was no longer able to bill

Performs general tasks and special projects as assigned

ROBERT HALF PROFESSIONALS Mar 2014 - May 2014

Accounts Payable Associate (Temporary- Completed)

Processed a high volume of invoices through Dynamics Software daily transferring to the general ledger

Maintained excellent vendor relation and research vendor issues

Charge expense reports to accounts and cost centers

Performs general tasks and special projects as assigned

Verified entries while comparing system reports to balances

Setting up new vendors' accounts, assist with month and year end accruals

Full cycle of checks runs and distribution

Processed and create purchase orders

Updated and maintain data and expenses to the general ledger

Process wire expenses through

Dynamics software weekly

THE RENFREW CENTER Mar 2004 - Sep 2013

Accounts Payable Manager

Processed a high volume of invoices through mas90 and mas200 daily transferring to the general ledger

Maintained excellent vendor relation and research vendor issues

Full cycle of checks runs and distribution for 15 different sites

Charge expense to accounts and cost centers by analyzing invoices, expense reports, advances

Verified entries while comparing system reports to balances

Prepared reports for month end and process year-end 1099's

Processed patients refund according to companies’ policy and procedures

Assisted payroll coordinator with manual check distribution

Setting up new vendors' accounts, assist with month and year end accruals

Performs general tasks and special projects as assigned

EDUCATION

Associates Degree

American Business Center, Philadelphia, PA

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