Receptionist, administrative assistant, client assistance

Eyrusalem kiros

443-***-**** ********@*****.*** Silver Spring, MD

Interfaith Works Silver Spring, MD

Receptionist/ Client Assistant 11/2022 - Present

Clerical work, Assist Clients with their needs, Maintain cleanliness of the facility.

7 West Bar and Grill Towson, MD

Host/ server 01/2022 - 09/2022

Serving customers their meals, Taking Orders, Cash Handling, Ordering Inventory,

Courtyard By Marriot Silver Spring, MD

Receptionist 05/2020 - 02/2021

Greet customers, Answer phone Calls. Handle the check-out process, including finalizing bills, collecting payment, and providing receipts. Assist guests with making reservations, either in person, over the phone, or via online systems. Address guest inquiries and concerns about the hotel, its amenities, services, or local area attractions. Resolve issues or complaints in a timely and professional manner, ensuring guest satisfaction. Monitor and report any security concerns, such as unusual activity or lost items.

Keystone Human Services Lancaster, PA

Receptionist 02/2018 - 01/2020

Answer incoming phone calls, direct them to the appropriate department or staff member, and handle general inquiries. Schedule appointments for clients or staff, coordinating calendars and making sure that meetings or services are properly organized. Assist with clerical tasks such as filing, data entry, copying, scanning, and organizing documents. Help clients access the services they need, whether that’s providing information or directing them to the appropriate staff member or department.

Customer service, Communication skills, Food service, Guest services, English, Microsoft word

Southern New Hampshire University New Hampshire

Human Services 05/2026

Received The North Coast Foundation Scholarship in 2023.

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