Csm
Resume:
B I L L I E J O B R U N O
********@*****.***
Leitchfield, KY 42754
PROFESSIONAL SUMMARY
Hardworking with attention to detail. Excels at working with a team or by myself. Great communication skills
SKILLS
Attention to Detail Effective Communication
Teamwork and Collaboration Problem-Solving
Safety Compliance Customer Service
Defects Identification Strong Work Ethic
Reading and Determining
Measurements
Safety Standards Compliance
Quality Inspections and Reporting PPE Compliance
EXPERIENCE
Break Relief/ Senior Operator, Bel Brands USA, Aug 2021 Current, Mcdaniels, kentucky Read and understood the production orders to complete accurate work and minimize wasted resources.
Cleaned and organized work areas to remove safety hazards and maintain minimum level of production errors.
Packaged finished products into boxes, cartons and containers for shipping to customers.
Fed, placed and unloaded items to contribute to efficient production. Inspected finished products to verify conformity to quality standards. Complied with lock-out, tag-out and work-at-height safety policy and procedures. Give breaks and lunches to the operators of the corazzas, grandis, and casing machines.
Work on the sanitation shift and am responsible for the cleaning and sanitizing predominately in the corazza rooms
Caregiver part time, self, Apr 2012 Current, mcdaniels, ky Helped clients with bathing, dressing and grooming to avoid skin breakdown and infections.
Performed household chores to promote cleanliness, safety and livability. Maintained case notes to document resident progress and condition. Promoted independence to help clients accomplish basic daily living skills. BB
Built strong relationships and bonds with clients to provide stable, supportive system. Assisted clients with moving in and out of beds, baths, wheelchairs and automobiles. Cultivated social interaction through reading, games and community activities. Accompanied clients to doctor's offices and on other trips outside home or facility. Assisted clients with bathing and dressing to promote good personal hygiene. Maintained safe and clean patient environment
Transported clients to doctor's offices and grocery stores. Cooked meals based on nutritional requirements and special diets. Managed the client's daily living needs such as shopping, organizing medicines and transporting them to their medical appointments.
Cleaned and organized living spaces to provide each person with the best environment for health and wellness.
Performed routine housekeeping, including making beds, doing dishes and sweeping. Lead Server, Little Dave's Resturant, Mar 2017 Jan 2020, mcdaniels, ky Ensured proper health code standards were maintained and followed. Inspected dining rooms, cooler and freezers for proper labeling and storage of food items.
Assisted kitchen staff with side work and food preparation for smooth restaurant operations.
Set up rooms before service with seating areas, credenzas and side stations. Maintained safe food handling guidelines for optimal cleanliness, sanitation and safety.
Set up liquor and wine bottles for service and took note of restock or reorder needs to inform supervisor.
Handled cash and credit card transactions using POS system and maintained accurate drawer count.
Assisted patrons with menu selections and promoted target meals, appetizers and desserts.
Served meals to customers and verified accuracy of delivered food against order details.
Opened and served wine, beer and cocktails to customers of verified age. Learned names and orders of regular customers to promote long-term loyalty. Quickly addressed and resolved customer concerns, working with management to fix advanced issues.
Answered customer menu questions and offered suggestions based on individual preferences.
Greeted all guests with smile and friendly greeting. Offered guests dietary and allergy information to match special requirements. Prepared checks that itemize and total meal costs and sales taxes. Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries.
Answered phones and took phone orders for customer pick up or delivery. Used slow periods to stay on top of side work such as restocking serving stations and wrapping silverware.
Engaged customers in friendly conversation to build connections and increase May 1996
satisfaction.
Upheld high sanitation and safety standards while delivering and serving food. Shift Supervisor, pizza hut, Feb 2015 Jun 2017, leitchfield, ky Managed difficult or emotional customer situations as point of escalation. Performed store walk-through using appropriate checklists to verify clean, ready and stocked location.
Supervised team members to deliver good guest service, product quality and proper food handling.
Maintained proper employee work schedules and break schedules to meet labor law requirements.
Handled emergencies, guest complaints, equipment problems and team member conflicts.
Completed accurate daily shift paperwork using POS system for drawer closeout. Built and maintained positive relationships with supervisors, co-workers and guests. Completed opening and closing duties utilizing appropriate checklists. EDUCATION
High School Diploma
Western Math Science Technology High School Louisville, ky
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