Customer Service Pharmacy Technician

Linda Pilgrim

*********@*****.*** • 863-***-****

EDUCATION

Pharmacy Technicians University, FL

2014

Certified Pharmacy Technician

Highschool Diploma Auburndale, Fl 1983

PROFESSIONAL EXPERIENCE

Walmart, Wauchula, FL

2007-2023

Cashier 2007-2010

Greeting customers, answering questions, processing financial transactions (cash, credits cards)

Processing exchanges/ returns and completing documents required as back up

Store maintenance and stock

2010-2013

Customer Service Manager

Hire and train customer service reps, report performance to upper management

Responsible for day to day management of store, answer customer questions, resolve problems

2013-2023

Registered Certified Pharmacy Technician

Prepare prescriptions, manage inventory, process insurance, customer service, maintain records

US Food Service, Lakeland, Fl

1998-2005

Billing, Sales, Customer Service

Bookkeeping, data entry, filing, document preparation, internal and external communications

Inventory reporting, co-ordinate drivers with customers

1993-1998

Time Warner Cable, Winter Haven, FL

Billing/ Accounts Receivable

Responsible for monthly billing and reconciling accounts, serviced both local and national cable advertisers, monthly reports to management, customer service

SKILLS

Problem solving

Strong communication skills

Both Team player, and able to work independently

Organized

Skilled at clerical job functions

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