Warehouse Order Front Desk
Resume:
Jefferson Smith
*********@*****.*** MARIETTA, GA, US 678-***-****
WORK HISTORY
Warehouse Order Puller, Packer, Load, Unload at Wyrd Miniatures October 2024 - Present (0.5 Year)
Ensured that all materials were safely stored away from hazardous areas. Reported any damaged or missing items to supervisor immediately. Assisted other personnel in loading, unloading incoming, outgoing shipments. Cleaned and organized aisles, work stations, and floors to promote operational productivity. Demonstrated great teamwork skills with staff members involved in production and transport. Maintained a clean work area by sweeping, mopping, dusting, and organizing supplies. Organized and stocked warehouse shelves with inventory. Read orders to verify attributes and quantities of merchandise. Packaged items with appropriate materials to prevent damage during shipping. Fulfilled orders quickly to accomplish challenging daily objectives.
Maintenance, Front Desk, Clerk at Baymont i
May 2016 - May 2023 (7.5 Years)
Processed payments, issued bills and kept drawers accurate to meet financial targets. Organized files for easy retrieval when needed by management staff members. Maintained important files, running reports and delivering updates on occupancy and revenue. Investigated and independently resolved customer complaints to boost satisfaction. Answered telephones and greeted visitors to assist, answer questions and direct. Greeted customers upon arrival and provided assistance with check-in or check-out procedures. Wrote and maintained incident reports, daily activity logs, and other documents as requested by management. Performed end-of-day closing duties such as balancing cash drawer, counting inventory items. Cultivated professional relationships with guests, improving customer retention through coordinated service. Processed credit card, cash, and other forms of payment for guest accounts. Provided directions to nearby restaurants or other establishments as requested by guests. Cleaned and maintained lobby and common areas by restocking supplies and watering plants. Advised housekeeping staff of rooms vacated and ready for cleaning. Customer Service Representative at Comcast
December 2010 - October 2017 (7 Years)
Presented existing and prospective customers with valuable service or product information to aid in decision-making. Led on- and off-site customer support teams across multiple time zones. Updated system with order specifics and customer details, preferences, and billing information. Engaged in conversation with customers to understand needs, resolve issues and answer product questions. Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas. Informed customers about billing procedures, processed payments, and provided payment option setup assistance. Supported sales team members to drive growth and development. Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions. Prioritized and organized tasks to efficiently accomplish service goals.
EDUCATION
Spartan School of Aeronautics - Associate Degree
Graduated 1970-01-01
A P Mechanic, Pilots License
SKILLS
Adaptability, To complete
Pilot Licensing And Certification, To complete
Lathes, To complete
Billing, To complete
Riveting, To complete
Brand Identity, To complete
Call Centers, To complete
Sales Till Operation, To complete
Decision Making, To complete
Housekeeping, To complete
Customer Service, To complete
Drilling Operations, To complete
Mopping, To complete
Finance, To complete
Expediting, To complete
Sales, To complete
Hospitality, To complete
Machinery, To complete
Maintenance, To complete
Merchandising, To complete
Product Information Management, To complete
Punctuality, To complete
Stock Control, To complete
Unloading, To complete
Friendliness, To complete
Passionate, To complete
Sweeping, To complete
Team-working, To complete
Hardworking And Dedicated, To complete
Safety Principles, To complete
Contact this candidate