Data Entry Customer Service

Davina King

******@*****.*** 954-***-**** Douglasville, GA

SUMMARY

Seasoned professional with 15 years of diverse experience in hospitality, travel, and auditing seeking a work-from-home role. Skilled in customer service, data entry, and operational audits; adept at using software for planning and scheduling. Proven ability to manage tasks remotely as an Independent Travel Agent, demonstrating strong networking and organizational skills. WORK EXPERIENCE

SIXT Baltimore,MD/College Park, GA

Fleet Planner/Customer Service Agent Mar 2022 - Present

• Coordinate material delivery with inventory management to maintain production efficiency and timelines.

• Develop job practices and standards to optimize operations and ensure compliance.

• Utilize technical software for planning projects and strategic initiatives.

• Manage daily build schedule, generate work orders, and conduct inventory quality checks with Excel data entry.

Residence Inn Marriott Hotel White Marsh, MD

Front Desk Agent/Night Auditor Aug 2019 - Jan 2021

• Managed guest check-in and room assignments to maintain operational efficiency and achieve high customer satisfaction.

• Conducted bookkeeping tasks with precision, upholding comprehensive financial records for guest transactions and hotel operations.

• Coordinated reservations for insurance clients, guaranteeing clear communication of billing and accommodation specifics.

Chesapeake Hospitality Hotels Hollywood Beach, FL

Night Auditor Feb 2016 - Apr 2017

• Produced daily financial reports and balanced revenue to maintain precise sales data tracking.

• Managed guest credit card transactions with accuracy and integrity.

• Provided high-quality guest services, handling wake-up calls and room charge postings.

• Operated the Opera Hotel system effectively in a large-scale hotel environment. North Broward Academy of Excellence North Lauderdale, FL Aftercare Associate Dec 2012 - Dec 2015

• Monitored classroom settings and provided homework assistance, contributing to improved student academic performance.

• Maintained a secure atmosphere by overseeing student activities, ensuring their safety.

• Managed dismissal procedures, verifying the release of children to authorized guardians for enhanced security.

Green Kleaner's Fort Lauderdale, FL

Office Assistant Feb 2012 - May 2012

• Mediated office conflicts to maintain a harmonious work environment and facilitate effective communication.

• Developed and maintained an office inventory system to support streamlined operations.

• Composed professional correspondence, including emails and online chats, to aid in efficient task delegation. EDUCATION

Princess Anne High School

Diploma

Virginia Beach, VA

2000

SKILLS

Customer Service • Organizational Skills • Cash Handling • Opera • Marketing • Microsoft Word • Receptionist • Scheduling • Internal Audits • Operating Systems • Computer Networking • Bookkeeping • Auditing • General Ledger Accounting • Business Development • Clerical Experience • Hotel Experience • Customer Support • Retail Sales • Time Management • Technical Proficiency • Adaptability • Collaboration • Data Entry • ethical • adaptable

• empathetic • Remote Communication • Critical Thinking • Digital Literacy

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