Customer Service Des Moines
Resume:
Breana Hastings
West Des Moines, IA *****
********.******@*****.***
Professional Summary
Highly motivated sales and customer service professional with 9 years of experience in retail and sales environments. Proven track record of delivering exceptional customer service, managing cash register operations, and maintaining a high level of attention to detail. Always open to learn something new and advance my career.
Authorized to work in the US for any employer
Work Experience
Sales and Services Associate
United States Postal Service-Des Moines, IA
October 2021 to Present
• Assisted customers in finding the right products to meet their needs, offering personalized recommendations based on individual preferences
• Managed cash register operations accurately, processing transactions efficiently while maintaining a high level of attention to detail
• Leveraged knowledge of different material types (e.g., fragile items) to ensure appropriate handling techniques were used
• Maintained knowledge of safety regulations and best practices for handling hazardous materials Retail Customer Service Associate
FedEx Office-Des Moines, IA
July 2018 to October 2021
• Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
• Demonstrated extensive knowledge of products, services, and promotions to provide accurate information to customers
• Assisted with inventory management, including receiving merchandise, restocking shelves, and conducting regular stock checks
• Collaborated with team members to achieve sales targets by recommending additional products or upselling items
Clerk
QuikTrip-Des Moines, IA
July 2015 to July 2018
• Handled cash transactions accurately and efficiently, balancing the register at the end of each shift
• Maintained a clean and organized work area, contributing to an efficient and visually appealing store environment
• Achieved consistently high customer satisfaction ratings through friendly service and attention to detail
• Demonstrated strong problem-solving skills when addressing customer complaints or concerns effectively and efficiently
Education
Diploma
North High School - Des Moines, IA
August 2012 to May 2016
Skills
• Customer service (10+ years)
• Sales (6 years)
• Computer proficiency (10+ years)
• Leadership
• Verbal communication
• Time management
Certifications and Licenses
Driver's License
Contact this candidate