Customer Service Line Cook

MH Marte Herrera

San Diego, CA ***** 619-***-**** ************@*****.***

Bold Profile

PROFESSIONAL

SUMMARY

Driven professional with a proven track record at TBCC, adept in customer service and cash handling, excelling in high-stress situations by solving complex customer challenges and fostering repeat business. Demonstrates exceptional teamwork and collaboration skills, ensuring peak productivity and adherence to safety guidelines.

SKILLS Customer Service

Teamwork and Collaboration

Time Management

Problem-solving skills

Multi-tasking strength

Excellent people skills

Reliable and punctual

Problem-Solving

Outgoing Personality

Cash Handling

Money Handling

Flexible Schedule

Cash Register Operation

Stocking and Receiving

Client Service

Store Opening and Closing

Product Sales

Complex Problem-Solving

WORK HISTORY SALES ASSOCIATE 11/2019 to CURRENT

TBCC

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges. Built relationships with customers to encourage repeat business. Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Solved customer challenges by offering relevant products and services. LINE COOK / PREP COOK 07/2023 to 03/2024

Chez Loma San Diego, CA

Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business. Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines. Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Prepared and cooked full course meals based on restaurant recipes and specifications.

Prepared food items such as meats, poultry, and fish for frying purposes. Plated and presented all dishes to match established restaurant standards. LINE COOK / ASSISTANT MANAGER 10/2012 to 04/2023

Birrias Chivos & Cheves National City, CA

Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business. Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines. Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Checked food temperature regularly to verify proper cooking and safety. Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.

EDUCATION N/A

San Diego City College, San Diego, CA

High School Diploma 06/1999

Clairemont High School, San Diego, CA

LANGUAGES English / Spanish

Native or Bilingual

Contact this candidate