Administrative Assistant Data Entry
Resume:
RHONDA WAKEFIELD
******.*********@*****.***
Professional Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detailed-oriented. Stays on top of demands in fast past environment. Maintains organized clean and safe work areas.
EXPERIENCE
NewSouth Neurospine/Flowood, MS/April 2000-Current Administrative Assistant
Developed positive customer relations with new and existing patients. Scheduled patient appointments.
Referred patients to other specialists outside our clinic in a timely manner. Scheduled physicians’ s meetings, appointment and conferences. Covered for another physician’s secretary when out. Upheld strict confidentiality of sensitive information. Drafted professional correspondence such as letters, emails, memos on behalf of physician. Used scanner, printer and common office IT equipment. Answered phone calls and directed them to appropriate departments. Fielded incoming calls and too detailed messages.
Merit Heath/River Oaks Hospital/Flowood, MS/March 1990-March 2000 Health Information
Monitored compliance with federal and state regulations regarding release of medical records. Supported clinical staff by providing requested patient data during medical decision-making process.
Provided support to medical coding professionals by locating documentation. Coordinated with other departments to ensure seamless flow of health information within facility.
Ensured patient information confidentiality by following HIPAA guidelines. Worked with the medical staff to ensure timely completion of medical records. Responded to request for patient information from authorized parties in a timely manner. Monitored confidentiality of data by following strict information security protocols. Ms Foundation for Medical Care, Jackson, Ms/1984-1990 Data entry
Answered phone
Provided support to medical staff
Magnolia Federal Bank/Jackson, MS\1981-1984
Customer Service
Provided multiple banking services to new and existing customers. Filled in as a teller.
Baton Rouge Credit Bureau/Baton Rouge, LA/June 1979-November 1980 Ran credit reports for businesses and customers that were applying for credit. Fielded incoming calls and directed to appropriate departments. SKILLS
Customer Service
Appointment Scheduling
Multitasking Abilities
Record Keeping
File Management
Administrative Support
Multi-line Phone System
Mail Distribution
Clerical Support
Data Entry
Education
Diploma/May 1979/Broadmoor High School/Baton Rouge, La
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