Behavioral Health Human Services
Resume:
CHANEL HINES
**** ***** ******, #*** *******, MI 48207
***************@*****.***
PROFESSIONAL PROFILE
Client-centered professional with experience caring for vulnerable populations. Able to assess, help plan, and advocate for options and services. Communicate effectively to meet individual needs and coordinate available resources.
Communication skills needed to provide healthcare and community setting support and advocacy.
Attention to detail necessary to maintain accurate case notes, history, and data.
Strong time management skills with ability to establish priorities to meet timelines.
Follow policies, procedures, and guidelines to ensure consistent quality.
Microsoft Office Applications: Excel, Word, and PowerPoint.
SUMMARY OF QUALIFICATIONS
Advocacy Counseling Case Management Social Services Healthcare Delivery Vulnerable Populations Wellness Crisis Intervention Crisis Response Intervention Strategies Behavioral Health Intervention Evaluation Methods Community Resources Public and Community Health Systems Program Planning Interview Techniques Delivery of Services Program Management Social Programs Family Dynamics Diversity Cultural Diversity Human Behavior Social Welfare Values and Ethics Medical Terminology HIPAA Compliance Interpersonal Professional Communications Allied Healthcare Health and Human Services Anatomy & Physiology Pathophysiology Self-Care Human Resource Management Accounting Payroll Appointment Scheduling Insurance Billing Procedures
EDUCATION
Ultimate Medical Academy Associate of Science Degree – Health and Human Services, 2024 Dorsey College – Dearborn, MI Associate Degree – Patient Care Technician, 2022 Ultimate Medical Academy Associate of Science Degree – Healthcare Management, 2019 Kaplan University – Detroit, MI Associate Degree – Computer Science, 2012 PROFESSIONAL EXPERIENCE
Crown Staffing – Highland Park, MI 10/2023 – 03/2024 Assembly Line Associate / Quality Control
Inspected car parts for damages and ensured quality requirements were met.
Followed instructions and established guidelines and worked effectively to meet deadlines.
Entered data to record findings and maintained, stocked, and cleaned work area. Ground Effects Auto Body Shop – Dearborn, MI 11/2022 – 04/2023 General Labor
Ensured trucks were prepped and ready to be sprayed and that all items belonging to vehicle were processed.
Prioritized work to ensure completion of work assignments within established timelines.
Complied with company policies, procedures, and standards. Centria Healthcare Center – Farmington Hills, MI 04/2022 – 09/2022 Behavioral Technician
Provided care to children with Autism.
Conducted ABA therapy to help develop critical life skills and to improve overall quality of life.
Monitored progress, collected data, and reported changes regarding progress and abilities.
Assured a safe and supportive environment.
Protected patient rights by maintaining confidentiality of private information. Chanel Hines, Cont.
MCM Staffing – Livonia, MI 10/2021 – 01/2022
Housekeeping
Cleaned guest rooms as assigned and according to priority to meet deadlines.
Provided consistent, high standard services in a fast-paced, results-based environment.
Followed regulations and hotel requirements.
Answered guest inquiries and ensured security of guest rooms.
Performed duties with attention to detail, accuracy, follow-through, and confidentiality. Staffline LLC – Detroit, MI 08/2020 –
09/2021
Assembly Worker
Prepare work to be accomplished by studying assembly instructions, specifications, and parts lists.
Gather parts, subassemblies, tools, and materials.
Conserve resources by using equipment and supplies as needed to accomplish job results. Walmart – Livonia, MI 05/2018 – 07/2020
Stocker
Stocked shelves and organized products so customers could find merchandise quickly.
Replenished floor stock quickly and efficiently and unloaded and sorted truck shipments.
Maintained the stock room, kept it clean and organized, and constructed merchandise displays. US Metro Group Staffing Agency – Detroit, MI 01/2017 – 03/2018 Janitor
Inspected school grounds to remove litter, debris, and hazardous objects from the area.
Organized and maintained a clean educational environment and playground for children.
Managed time and priorities to ensure duties were completed within established timelines. Richmark ADLS, LLC. – Southfield, MI 11/2016 – 01/2017 Home Health Aide
Assisted with activities of daily living – personal hygiene, mobility, exercises, and feeding.
Handled light housekeeping duties and prepared and served meals.
Completed daily logs documenting patient condition, changes in behavior, and activities. ABM Building Solutions – Farmington Hills, MI 05/2016 – 11/2016 Janitor
Cleaned up commercial offices while following facility security guidelines and time allotments.
Maintained safe and secure working environment for employees by following government safety regulations.
Performed cleaning duties according to specifications and reported damages and needed repairs.
Contact this candidate