Customer Service Representative
Resume:
Sid Ahmad
Huntsville, AL *****
***********@*****.***
Skilled Chemical Engineer with 2+ years of experience in chemical engineering, quality inspection, and marketing. Proficient in laboratory operations, analytical chemistry, and process development. Strong communication and organizational skills. Seeking a role that utilizes my technical expertise and experience in the field.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Marketing Specialist
BCA-Huntsville, AL
June 2024 to Present
• Bring in leads for the the business
• Reach out to the clients and respond to their queries
• Helped the company generate revenue of over $100k within the first month at the job
• Collaborated with cross-functional teams including sales, product development, and design to ensure consistent messaging across all channels
Corrosion Engineer
Testengeer Inc(Formosa plastics)-Huntsville, AL
January 2024 to March 2024
• Meticulously review P&ID and PFD diagrams
• Ensure P&IDs are up-to-date and rectify any errors.
• Help the supervisor in circuitization process that potentially helps in dealing with corrosion in the pipes and vessels
• Additionally, learned about corrosion mechanisms
• Follow safety regulations and wear protective eyewear, steel-toe boots, and other personal protective equipment when out in the field
Quality Inspector
MS Companies(Mazda Toyota manufacturing)-Huntsville, AL April 2023 to September 2023
• Conduct thorough visual inspections of individual car parts pre and post-assembly, ensuring adherence to quality standards
• Proficiently rework non-conforming parts to meet specifications, contributing to overall product excellence.
• Acquired in-depth understanding of safety protocols within a dynamic manufacturing environment.
• Expertise in completing daily paperwork, maintaining accurate records of inspections and rework activities.
• Collaborate effectively with the supervisor, help as required to ensure seamless operations
• General housekeeping of pre-assembly area
Chemical Engineer
Era Kimya
April 2019 to March 2020
• Take initiative to research and develop new chemical formulas of the products and revise the older formulas (cleaning chemicals).
• Used well developed written communication skills to communicate with foreign customers and suppliers and did negotiations.
• Gained experience and knowledge of manufacturing processes and basic equipment operation within the processes.
• Quality test the final product and collect data
• Run sample preparation and lab analysis.
• Communicate and facilitate the production.
Intern (Lab Chemist)
Schlumberger
July 2016 to August 2016
• Calibrate chemical lab equipment
• Attended safety training program (certified).
• Maintained functional laboratory equipment with excellent troubleshooting and maintenance abilities.
• Used analytical chemistry skills to run lab tests on slurry, mud and water samples.
• Prepare and organize reports.
Education
BSc in Chemical Engineering
Middle East Technical University, Northern Cyprus campus February 2014 to July 2018
Skills
• Calibration. P&IDs. PFD. LIMS. communication skills. Microsoft Office. Team-work. Oral & written communication skills. Analytical Chemistry. Spectroscopy. Chromatography. Distillation. Filtration.
• Laboratory experience
• Analysis skills
• Organizational skills
• Materials handling
• Hand tools
Links
https://www.linkedin.com/in/saada-1a57434b/
Certifications and Licenses
Minimum safety training
Basics of laboratory safety
Driver's License
Assessments
Verbal communication — Proficient
October 2023
Speaking clearly, correctly, and concisely
Full results: Proficient
Manufacturing fit — Proficient
January 2024
Measures the traits that are important for success in manufacturing roles Full results: Proficient
Manufacturing skills — Proficient
March 2024
Monitoring systems, reading schematics, and using tools that are commonly found in a manufacturing setting
Full results: Proficient
Analyzing data — Proficient
August 2023
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient
Management & leadership skills: Planning & execution — Proficient April 2024
Planning and managing resources to accomplish organizational goals Full results: Proficient
Customer focus & orientation — Proficient
March 2023
Responding to customer situations with sensitivity Full results: Proficient
Project timeline management — Proficient
September 2023
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Time management skills — Proficient
May 2024
Managing one's own time to complete tasks quickly and efficiently Full results: Proficient
Call center customer service — Proficient
March 2023
Demonstrating customer service skills in a call center setting Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
March 2023
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Delivery driver — Proficient
April 2024
Interpreting instructions or signs and solving problems Full results: Proficient
Sales skills — Proficient
October 2023
Influencing and negotiating with customers
Full results: Proficient
Technical support — Proficient
October 2023
Performing software, hardware, and network operations Full results: Proficient
Mechanical knowledge — Proficient
August 2023
Understanding and applying mechanical concepts and processes Full results: Proficient
Administrative assistant/receptionist — Proficient March 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work motivation — Proficient
October 2023
Level of motivation and discipline applied toward work Full results: Proficient
Management & leadership skills: Impact & influence — Proficient March 2024
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Attention to detail — Proficient
March 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Proficient
August 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Outside sales — Proficient
August 2024
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Additional work experience:
Atilan Sanat be kültür evi (bookstore):
• Customer service.
• Keeping the catalogue up to date.
• Setup website and upload content.
Contact this candidate