Customer Service Finish Carpenter

DUSTIN LARUE

Wartburg, TN ***** 865-***-**** **************@*****.*** WWW: Bold Profile

Skills

• Customer Service • Retail Operations

• Sales expertise • Driven Work Ethic

• Management • Decision-Making

• Customer Engagement • Team Supervision

• Delegating Work • Critical Thinking

• Sales Team Leadership • Training and mentoring

Professional Summary

An interesting position with a growing company Experienced Finish Carpenter committed to customer satisfaction and high quality, long-lasting materials and craftsmanship . Skilled renovations expert with extensive list of references from completed jobs in East Tennessee area. Friendly, hard-working professional meeting tight deadlines and budgets consistently. Customer-focused, visionary-thinking Retail Manager with over 12 years of experience in cultivating relationships, creating marketing campaigns and growing profit channels. Experienced with multiple sales and inventory tracking software systems. Self-motivated leader with skill in growing business relations, sales and generating practical solutions based on client demand. Work History

Finish Carpenter 11/2023 to 04/2024

Hammerhead Custom Cabinetry – Rockwood, TN

Used power tools and hand tools to install fixtures, floorings, trim and hardware, cutting materials to specified measurements.

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Achieved customer satisfaction through precise alignment of doors, windows, staircases, and built-in furniture installations.

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Reduced waste and costs by accurately measuring, cutting, and installing trim work, cabinetry, moldings, and other custom woodwork components.

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Maintained a safe working environment by adhering to industry best practices and following safety guidelines during all aspects of finish carpentry projects.

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• Collaborated with other carpenters, journeymen and supervisors to complete projects. Studied specifications in blueprints, sketches or building plan to prepare project layout and determine dimensions and materials required.

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• Installed trim, cabinets, doors, stairs and handrails in newly constructed homes. Streamlined project completion times by utilizing time management skills to prioritize tasks based on deadlines and complexity levels.

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Carpenter/Construction Foreman 03/2022 to 10/2022

Hartley Construction – Oakdale, Tennessee

Installed structures and fixtures, such as windows, frames, floorings, trim, and hardware, using carpenter's hand and power tools

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• Selected and ordered lumber and other required materials Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.

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• Completed installations of building structures, trim, flooring, and cabinetry.

• Demonstrated close attention to detail to verify quality and accuracy of work. Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.

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Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.

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Strengthened team collaboration through effective communication and problem-solving skills during complex carpentry projects.

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Assisted in site preparation and cleanup activities to ensure efficient project workflow and minimize disruptions for clients or other construction teams.

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Tile Work 09/2020 to 03/2022

Willbilly's Showers and Baths – Wartburg, Tennessee

• Shaped materials to prescribed measurements with saws, chisels and planes Assembled cut and shaped materials and fastened them together with nails, dowel pins, and glue

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• Marked cutting and assembly lines on materials with pencil, chalk and marking gauge Utilized strong attention to detail in performing tasks such as drywall installation, painting, flooring, and tile work ensuring polished final products for clients.

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• Completed installations of building structures, trim, flooring, and cabinetry. Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.

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• Demonstrated close attention to detail to verify quality and accuracy of work. Lead Installer 02/2019 to 09/2020

Granite Transformations – Knoxville, Tennessee

• Executed daily operations of installing countertops, showers, and flooring Performed skilled repair and maintenance operations, using equipment such as hand and power tools

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• Improved customer satisfaction by providing efficient and accurate installations.

• Reduced installation errors, implementing thorough quality control measures.

• Mentored junior installers, fostering a positive learning environment for skill development. Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.

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• Loaded and unloaded building materials used for construction.

• Streamlined installation processes for increased productivity and faster project completion. Sales Associate 12/2018 to 03/2019

Advanced Auto – Wartburg, Tennessee

• Described merchandise and explained use, operation, and care of merchandise to customers

• Rented merchandise to customers to assist in completeing their task in a timely manner. Prepared merchandise for purchase and rental by ensuring no damaged or missing product or instructions.

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Inventoried stock and requisitioned new stock by performing cycle counts of randomized products.

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• Placed special orders and called other stores to find desired items or comparable replacements. Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

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Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

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• Built relationships with customers to encourage repeat business.

• Exchanged merchandise for customers and accepted returns Logistics 10/2017 to 02/2018

Harbor Freight – Knoxville, Tennessee

Itemized and totaled customer merchandise selection at checkout counter, using cash register and accepted cash and charge card for purchases

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• Stocked shelves, racks, cases, bins and tables with new and transferred merchandise

• Received, opened, unpacked and issued sales floor merchandise

• Transported packages to customers' vehicles

• Stamped, attached and changed price tags on merchandise, referring to price list

• Greeted customers and helped with product questions, selections, and purchases. Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

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• Helped customers complete purchases, locate items, and join reward programs. Carpenter 06/2016 to 10/2017

Volunteer Case and Container – Oak Ridge, Tennessee Anchored and braced forms and other structures in place, using nails, bolts, cables, planks, wedges and timbers

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• Was instrumental in building crates and cases for a variety of customer needs. Assembled and fastened material together to construct wood and metal framework of structure, using bolts, nails and screws

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Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.

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• Read and interpreted blueprints to follow specifications of projects.

• Demonstrated close attention to detail to verify quality and accuracy of work. Education

High School Diploma 05/2004

Oak Ridge High School - Oak Ridge, TN

• Awarded Most Outstanding Student in Automotive Technology.

• Awarded Accelerated course Placement Award in welding technology.

• 3.75 GPA

Professional Development: Applied Communications course study for workplace communications and development of interview skills.

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Extracurricular Activities: Post Leader for Explorer Post #831 with the Oak Ridge Police Dept. This is an after school program for students interested in pursuing a career in law enforcement.

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References

Available upon request

Accomplishments

Collaborated with team of approximately 20 people in the development of The Area Merchandising Program at AutoZone. This program broke the entire store into numbered areas and assigned 5-7 employees per area, to clean, maintain and spot check inventory on items within their area.

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Used Microsoft Excel to develop inventory tracking spreadsheets on items that we currently had in stock, what items sold the most or sold out regularly and new items or other items that we needed to start stocking permanently.

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