Customer Service Sales Associate

Alyssia Ward

**** ******* ******, ***********, ** 28590

Phone: 252-***-****

Email: ***********@*****.***

Objective

Looking to secure a position at a fast-paced organization where my skills can be fully utilized. Self-motivated, innovative, and organized Retail Worker looking to leverage 1 year of customer service experience towards new opportunities in retail with greater responsibility and room for growth.

Ability Summary

Professional, energetic, and personable salesperson with experience completing sales, helping customers, and operating cash registers in a fast-paced environment

Reliable and efficient team player with excellent communication skills, attention to detail, and passion for building impactful customer relationships

Experience with point-of-sale systems and transaction handling

Strong communication and customer service skills

Knowledge of inventory management and visual merchandising

Flexibility with work hours, including weekends and holidays

Employment History

Sales Associate

Food Lion, Winterville, NC

09/2024 - 10/2024

Greeted customers as they entered the store

Answered customer questions and assist with requests

Executed purchases and returns at the cash register while checking for accuracy

Restocked and organized merchandise on the sales floor

Resolved customer complaints and issues in a timely and professional manner

Cashier

Cookout, Winterville, NC

11/2021 - 01/2022

Welcomed customers and helped determine their orders

Processed customer orders and recorded them in the restaurant database

Relayed customers' orders to the kitchen staff

Ensured all orders were delivered to the customers in a timely manner

Accepted cash and returned the correct change

Tallied money in the cash drawer at the beginning and end of each work shift

Placed food orders in the appropriate bags and boxes

Responded to customer inquiries, issue receipts, and recorded customer suggestions

Cleaned and arranged eating, service, and kitchen spaces

Helped kitchen staff as needed

Cashier

Zaxby's Chicken Fingers, Greenville, NC

08/2019 - 10/2019

Processed customer orders accurately and efficiently

Handled cash and credit card transactions

Maintained a clean and organized work environment

Provided excellent customer service

Ensured customer satisfaction

Answered customer questions and resolved any issues

Followed all food safety and sanitation guidelines

Education History

General High School Curriculum

High School Diploma

D.H. Conley High School, NC

06/2023

Occupational Licenses, Certificates and Training

Point of Sale Certified (POS)

Food Lion

09/2024

Additional Information

Excellent communication and interpersonal skills

Knowledgeable of the POS system

Exhibits excellent customer service skills

Proficient with computer software

Competent math skills, including an ability to make change accurately

Friendly, professional demeanor

Ability to work effectively in a fast-paced environment

References Available on Request

Contact this candidate