Sales Representative Assistant Manager

Sherri M. Pivonka

**** ****** **** ***** ***** Ridgeville Oh 44039 *********@***.*** / 216-***-**** (cell)

OBJECTIVE:

To obtain a position with responsibilities where I can effectively utilize my skills, passion, enthusiasm and experience as a Food & Beverage assistant Manager, Former High Proof Liquor Sales representative and promoter (with focus on utmost customer experience and satisfaction), with potential for further personal growth within the food and beverage industry.

CAREER HIGHLIGHTS & QUALIFICATIONS/STRENGTHS:

•Bar, restaurant and Banquets server and bartender for In-room dining, Eliotts lobby bar and Burnham Restaurant and banquet events, promoted to F&B Assistant Manager with Hilton Cleveland

•Contributor to Downtown Cleveland Hilton’s 2019 & 2020 award for the “500 rooms or more

“Connie” Award “– the most prestigious award within Hilton Hotels & Resorts give to the #1 Hilton in all of the America’s. This award, named after Hilton founder Conrad Hilton, embodies the true essence of what it means to be in hospitality (sharing the light and warmth of hospitality with each and every guest)

•5 years in the High Proof Liquor Sales/Promotions off and on premise

•Sales representative for Posty Wine and Spirits (Northeast Ohio) for 4 years and Sales representative Southern Wine and Spirits (South West, Ohio) for 1 year

•Golfers INN Hinkley Ohio- Previous Bar owner and operator, ultimately responsible for all day to day operations.

PROFESSIONAL EXPERIENCE:

Merwin’s Warf -Cleveland Oh September 2022- current

•Assist with organizing and overseeing promotional events

•Initiate and maintain effective customer relations

Kay Jewelers- Sales representative -Strongsville Oh Dec.2020- current Initiate and maintain effective customer relations in the jewelry business.

Hilton Cleveland - Asst. Food and Beverage Manager May 2016 - Oct 2020

•Initiate and maintain effective customer relations

•Responsible for monthly bar Inventory for Two Bars (Elliott’s and Burnham Restaurant) located within the Hilton Hotel

•Responsible for daily record keeping/event planning and training new team members

•Bartender/server Burnham Restaurant and Elliott Lobby Bar

•Bartend and Serve at Hotel’s various events and banquets

•Completed Hilton’s in-house training/mentoring program (teaming with the Director of Sales from Hilton Cleveland).

Sully’s Irish Pub - Medina, OH July 2008 - Currently on Call

•Initiate effective customer relations/Was Southern wine & spirits Rep

•Assist with organizing and overseeing promotional events

•Assist with everyday operations, training and ordering of liquor and supplies

Southern Wine & Spirits July 2003 - May 2008

•Northeast Ohio On and Off Premise Sales Representative/Transferred to west side

•Assist with State of Ohio Audits

•Responsible for regular beverage pick-ups at Northeast Ohio Liquor Warehouse

•Supervised product in over 20 liquor stores, responsible for over 250 chain accounts including bars, taverns and hotel bars.

•Initiate effective customer relations- traveled to supervised bars and liquor stores and initiated successful ideas and promotions with several brand managers.

•Met or exceeded minimum goal standards.

•Toured several distilleries including Jim Beam, Dekuyper, Sauza, El Tesora, Windsor and Canadian Club- Attended Staff trainings and meetings

•Trained staff on product knowledge, tastings and ran promotions

•Responsible for stocking shelves and building successful displays in liquor stores- Data Entry, weekly/monthly reports, marketing reports and created Power point for on premise advertising

EDUCATION:

High School Diploma REFERENCES:

Tara Lance Manager - Sully’s Irish Pub 330-***-**** (cell)

Vickie A. Neale Interior Design Project

Manager - Cleveland Metroparks (216)

906-5895 ***@*******************.***

Daryl Lewis Former (Food & Beverage Manager – Hilton Cleveland Downtown)

216-***-**** *****.******@******.***

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