Office Administration Administrative Assistant
Resume:
Renae Pittman
** ********* **, ****** ****, NC **777 l (C) 828-***-**** l *************@*****.***
Professional Summary
I am an HR Specialist skilled at streamlining processes and documentation. Areas of expertise include office administration, benefits administration, payroll processing and employee relations. I possess strong interpersonal skills. I help to create business partnerships and build trust with managers and employees to create a positive work environment. I am proficient in ADP, eTime time keeping and payroll systems as well as Colleague/Datatel and all Microsoft Office Applications. I am looking for a position with a secure future where I can to use my skills and abilities to serve others and my employer. Skills
● Office administration
● Very proficient in MS Office
● Payroll administration
● Employee Coaching
● ADP
● Excellent work ethic
● Effective oral and Written
communication skills
● Extreme confidentiality
● Colleague/Datatel
● Organizational, planning, and
● coordinating skills
● Cash handling and
management
● Strong interpersonal skills
● People-oriented
● Positive and friendly
● FMLA comprehension
● New employee orientations
● Recruitment/staffing
Work History
Administrative Assistant
Grassy Creek Baptist Church – Spruce Pine, NC 6/2019 to present
● Serves in assistant capacity to Senior Pastor and Associate Pastor as well as the music director.
● Managed and updated company databases, ensuring accuracy and completeness of information
● Assisted in the preparation of financial reports by gathering data, performing calculations, and creating visual presentations
● Served as the primary point of contact for visitors/guests, greeting them professionally and ensuring their needs were met during their time at the office
● Streamlined office operations through implementation of standardized processes/procedures resulting in increased productivity
● Researched pricing options from various suppliers/vendors leading to cost savings of XX% on office equipment purchases
● Responded to inquiries from clients/customers in a timely manner, providing accurate information or directing them to the appropriate department/personnel for assistance
● Demonstrated proficiency in using various software applications (e.g., Microsoft Office Suite) to create documents/spreadsheets/presentations/reports efficiently and accurately
● Prepared and edited correspondence, reports, presentations, and other documents as needed
● Handled sensitive information with utmost confidentiality while maintaining data integrity at all times
● Provided administrative support during meetings including preparing meeting agendas/materials, distributing minutes, and following up on action items
● Managed and updated company databases, ensuring accuracy and completeness of information
● Assisted in the preparation of financial reports by gathering data, performing calculations, and creating visual presentations
● Served as the primary point of contact for visitors/guests, greeting them professionally and ensuring their needs were met during their time at the office HR Benefits Specialist
J. Iverson Riddle Developmental Center – Morganton, NC 6/2018 to 12/2018
● Conduct new hire orientation.
● Conduct benefits information session with all new employees
● Assist employees in benefit enrollment activities.
● Serves in an assistant capacity to our Worker's Compensation & Disability Administrator and Leave Administrator.
2
● Manage the provisional FMLA process for the Leave Administrator, which includes creating written communication to the employee and supervisor as well as creating a leave record in our HR Application database.
● Assist with benefits and health file maintenance on a regular basis.
● Coordinate Annual Benefits Enrollment
● Coordinate state service awards and ceremony
● Responsible for longevity payments
● Manage data collection and entry of prior state service Assistant Director of Human Resources
Lees-McRae College – Banner Elk, NC 2/2016 to 6/2018
• Prepare budget reports.
• Compose advertisements for open positions, run criminal background checks, and conduct new-employee orientation.
• Conduct required training for employees, i.e., Sexual Harassment, FMLA, etc.
• Responsible for benefits administration; including enrollments, changes, and terminations.
• Data entry, claims resolution, and processing invoices for payment are also included in the responsibilities.
• Ensure all changes affecting payroll are input within established deadlines.
• Assist in the administration of the college compensation program and updating job descriptions.
• Ensure that information on the HR website is current and make necessary updates.
• Assist in maintaining personnel files.
• Coordinate performance evaluation process.
• Conduct exit interviews and requests termination of access to all college computer systems.
• Prepare salary surveys as determined by the HR Director.
• Assist in preparing information for annual audits.
• Provide back-up for all payroll operations.
• Serve as back-up for the HR Director.
• Performs other related duties as required and assigned. 3
Human Resources Specialist
BRP US Inc. – Spruce Pine, NC 11/2005 to 1/2016
• Resolved employment-related disputes through proactive communication.
• Administered compensation, benefits and performance management systems and safety and recreation programs.
• Handled understaffing, disputes, terminating employees and administering disciplinary procedures.
• Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
• Developed company personnel policies, standard operating procedures and employee handbooks.
• Developed and facilitated all new-hire orientations.
• Conducted employment verifications and investigations.
• Developed and enforced company policy and procedures relating to all phases of human resources activity.
• Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.
• Managed the employee rewards programs.
• Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.
• Processed unemployment claims and acted as the company representative at unemployment hearings.
• Evaluated timecards for accuracy on the regular and overtime hours.
• Implemented a tracking database for employee professional development and licensure renewal credits.
• Addressed and resolved general payroll-related inquires.
• Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
• Edited job position announcements before authorizing a post.
• Coordinated and conducted new hire pre-interviews.
• Managed payroll for an organization of 250 personnel.
• Developed and maintained internal control and processes for payroll and other HR related functions.
• Documented procedures, identified areas to improve internal controls and gain additional efficiencies and implemented policy changes. 4
• Monitored integrity of input into ADP.
Owner/Manager
Video Zone & Tanning – Bakersville, NC 7/2003 to 12/2005
• Greeted customers in a timely fashion while quickly determining their needs
• Recommended merchandise to customers based on their needs and preferences. Responded to customer questions and requests in a prompt and efficient manner.
• Completed all cleaning, stocking and organizing tasks in assigned sales area.
• Built relationships with customers to increase likelihood of repeat business.
• Supervised a sales force of 5-10 sales associates.
• Trained all incoming sales associates.
• Interviewed job candidates and made staffing decisions.
• Counted cash drawers and made bank deposits.
• Assigned employees to specific duties to best meet the needs of the store.
• Reordered inventory based on customer preferences. Administrative Assistant
Woody Lumber – Bakersville, NC 8/2000 to 7/2003
• Answered and quickly redirected up to calls daily.
• Ordered and distributed office supplies while adhering to a fixed office budget.
• Managed office supplies, vendors, organization and upkeep.
• Directed guests and routed deliveries and courier services.
• Drafted biweekly time sheets for employees.
• Managed payroll for personnel.
• Conducted periodic reconciliations of all accounts to ensure accuracy.
• Oversaw the day-to-day processing of payroll for employees, including review of timesheets and computing pay in accordance with FLSA.
• Reconciled all payroll liabilities to the general ledger and prepared monthly payroll accrual entries.
• Maintained daily bookkeeping report.
• Assisted with auditing and responding to company accountants. 5
Lees-McRae College
Bachelor’s Degree
Human Services
Mitchell High School – Bakersville
High School Diploma - 1994
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References
Lisa Bryant
HR Manager
Previous Supervisor
Carolyn Ward
Director of Human Resources
Previous Supervisor
Christina Gardner
Administrative Assistant
Previous Co-worker
7
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