Customer Service Warehouse Worker

GURLEEN KAUR

**** *** ****** ***** *******, Montreal 514-***-**** ***************@****.***

Profile

Friendly and engaging team player and leader able to inspire staff to perform their best. Detail oriented

and experienced restaurant manager and warehouse worker passionate about food and beverages and

management worker. A multi-tasker who excels at staff training and recruiting with a track record of

inspiring great customer service and performing team work and customer satisfaction. Regularly exceed

sales goals. A master in the art of upselling leadership and management.

Experience

SHIFT MANAGER KFC MARCH - PRESENT

Recruit, hire, train, and coach over 30 staff members on customer service skills, food & beverage

” knowledge sales, and health & safety standards.

- Reduced costs by 7% through controls on overtime, operational efficiencies, and reduced waste.

- Consistently exceed monthly sales goals by a minimum of 10% by training staff on upselling

techniques and by creating a featured food and beverage program.

+ Teamwork associate.

WAREHOUSE WORKER FEB 2024 - APRIL 2024

Store, count, weigh, and open materials received.

Ability to use computer technology to make labels, track inventory, and keep a record of storage

+ Fill warehouse orders.

+ Awareness of Public Safety and Security measures in place to prevent injuries

+ Understanding of inventory

+ Successfully redesigned existing inventory system, ordering and_ storage practices, resulting in a

higher net profits

Education

HIGH SCHOOL IN BUSINESS MANAGEMENT AND ACCOUNTING

CURRENTLY ENROLLED IN ACCOUNTING PROGRAM

SKILLS & ABILITIES

+ Accounting & Budgeting + Poised under pressure

+ Proficient with POS systems + Experienced in most restaurant positions

+ Excellent interpersonal and communication + Fun and energetic

skills

Activities and Interests

Theater, environmental conservation, art, hiking, skiing, travel

Contact this candidate