Customer Service Store Manager
Resume:
Isabella Mendiola
Joliet, IL *****
*****.**************@*****.***
Willing to relocate to: Orland Park, IL - New Lenox, IL - Plainfield, IL Work Experience
CNA/Caregiver
The Arbor Company-Naperville, IL
August 2024 to Present
Take care of 10-20 residents. Bathe, dress, toilet, feed, put in bed and take out of bed, assist with day to day tasks. Do laundry. Hand out drinks and meals during mealtimes. Write daily reports on residents. BDC Representative
World Hyundai Matteson-Matteson, IL
February 2024 to August 2024
Customer Service
Call customers to get them in to buy a car
Store Manager
Tropical Smoothie Cafe-Bolingbrook, IL
July 2023 to February 2024
Manage a team of 15-20. Make schedules. Make smoothies. Make food. Hire people. Cash handling. Ordering produce and sysco. Stock. Clean. Customer service. In Home Caregiver
Chicago, IL
July 2017 to October 2023
I took care of my great grandparents until they passed away. I would keep them company, cook for them, bath them, food them, change them, help clean their house, took them to doctors appointments and went shopping with/ for them, cut their grass, maintain their garden, and so much more. Store Manager
Batteries Plus Bulbs-Oak Park, IL
October 2022 to July 2023
Manage a team, create selling strategies, operations, deliveries, creating schedules, hit goals, referrals for business-call and go to different businesses to get them to buy from us Store Manager
T-Mobile by PCS Mobile Solutions-Joliet, IL
July 2020 to October 2022
Customer service
Selling most electronics
Cash handling
Selling service
technical skills
Managing a team
Making schedules
Counting inventory
Resetting planogram
Barista
Starbucks-Chicago, IL
July 2019 to June 2020
Taking orders, making drinks and food, cash handling, customer service, stocking Waitress
IHOP-Joliet, IL
January 2018 to July 2019
Waitressing, taking orders, cash handling, customer service Dunkin Donuts Crew Member
Dunkin' Donuts-Tinley Park, IL
October 2017 to August 2018
Making coffee and food, prepping food, baking, customer service, cash handling Education
High school diploma
Victor J Andrew High School - Tinley Park, IL
August 2013 to May 2017
Skills
• Barista Experience
• Cash Handling
• Cashiering
• Cleaning Experience
• Coffee Experience
• Food Service
• Host/Hostess
• POS
• Food Preparation
• Food Safety
• Retail Sales
• Microsoft Office
• Serving Experience
• Food Production
• Food Handling
• Cooking
• Heavy Lifting
• Kitchen Experience
• Upselling
• Typing
• Software troubleshooting
• Customer service
• English
• iOS
• Store Management Experience
• Retail Management
• Planograms
• Network Support
• Merchandising
• Operating Systems
• Restaurant experience
• Hospitality
• Guest services
• POS
• Leadership
• Food handling
• Budgeting
• Team management
• Serving
• Customer service
• Store management
• Upselling
• Barista experience
• Cash handling
• Heavy lifting
• Sales
• Cash register
• Merchandising
• Mentoring
• Retail sales
• Planograms
• Cooking
• Recruiting
• Data analysis skills
• Operating systems
• Computer networking
• Product demos
• Software troubleshooting
• iOS
• Typing
• Mobile devices
• Network support
• Succession planning
• Forklift
• Quality control
• Technical Support
• Android
• Technical support
• Conflict management
• Marketing
• Supervising experience
• Order entry
• Employment & labor law
• Events management
• Help Desk
• Mac OS
• Microsoft Windows
• Help desk
• Root cause analysis
• Microsoft Office
• Administrative experience
• Sales support
• Microsoft Outlook
• Microsoft Word
• Communication skills
• Math
• Writing skills
• Kitchen experience
• Restaurant management
• English
• Computer skills
• Quick service & fast food restaurant
• Management
• Payroll
• Time management
• Phone etiquette
• Cost control
• Grocery store
• Senior leadership
• Fine dining experience
• Microsoft Excel
• Baking
• Pastry experience
• Driving
• Basic math
• Organizational skills
• Analysis skills
Certifications and Licenses
Food Handler Certification
Driver's License
September 2017 to May 2025
ServSafe
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