Customer Service,advanced computer skill, hospitality, time management
Resume:
Rebecca Hall
**************@*****.***
Jacksonville, FL
Objective
Seeking an opportunity to make a positive impact, contribute my organizational skills, and time management abilities to deliver results effectively in a growth-oriented company.
Education
Experience
George Jenkins High School
Honors Diploma
AP & Medical Academy
June 2021
Child Care
Various Clients St. Augustine, FL
June 2019 - Present
Establish and maintain positive relationships with children and their families
Monitor children’s activities to ensure safety and well-being
Develop and implement age-appropriate activities to engage children in learning and play
Residential House Cleaner
St. Augustine Cleaning Company St. Augustine, FL
July 2022 – August 2024
Deliver residential cleaning services to a diverse customer base, ensure adherence to company policies and service standards, and execute projects on-time
Provide superior customer service, interface with clients, field inquiries, and resolve issues with cleaning projects and services to maintain a 90% satisfaction rating
Manage and execute a variety of heavy cleaning projects for 25+ clients per week and communicate with customers to identify appropriate cleaning solutions based on needs
Medical Assistant – Front Desk Associate
OBGYN Associates of St. Augustine St. Augustine
August 2021 – June 2022
Triage 30+ patients daily by measuring vital signs while obtaining medical history and other health-related information through detailed and compassionate interviews
Assist the OB/GYN physician in conducting in-house procedures like vulva biopsies, IUD insertion and removal, LEEPS, and colposcopies
Oversee the collection and processing of urine, blood, and other biological samples for comprehensive laboratory tests
Responsible for scheduling patient appointments, verifying insurance referrals, and collecting co-payments
Answered all incoming phone calls, scheduled and confirmed patients appointments.
REFERENCES ARE AVAILABLE UPON REQUEST
Skills
MS Office Suite (Word, PowerPoint, Excel)
Time Management Skills
Attention to Detail
Accurate Data Entry
OB/GYN procedures
First Aid & CPR
Patient education
HIPAA guidelines
Empathy and Compassion
Collaboration
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