Medical Records Data Management
Resume:
Jonathan Kreivi
Open for interviews
Puyallup, WA 98371
********@*****.***
Professional Summary
Dynamic and adaptable professional with over 7.5 years at Trupanion, demonstrating a clear career progression from Data Assistant to Medical Records Coordinator with cross-training in claims adjudication. Proven track record in retail management, known for driving improvements in efficiency and customer satisfaction. Adept at blending strategic thinking with creative design skills to produce innovative and impactful solutions. Recognized for strong leadership, exceptional analytical abilities, and the capacity to thrive in fast-paced environments. Dedicated to delivering high-quality results and contributing positively to team success.
Authorized to work in the US for any employer
Work Experience
Media Design Freelancer
2005 to Present
Logo, graphic design services, image optimization, photography, and web design for small businesses and non-profit organizations.
• Utilization of Adobe Creative Suite and image-based AI tools to create eye-catching quality graphics. Medical Records Coordinator
Trupanion-Seattle, WA
December 2016 to May 2024
• +7 years of experience at Turpanion, demonstrating a proven track record of progression and skill enhancement.
• Initially served as a Data Assistant, ensuring accuracy and integrity in data management Promoted to Medical Records Coordinator, a role in which I streamlined record-keeping processes, significantly improving efficiency and compliance.
• Additionally, cross-trained in claims adjudication, providing expert support in claims processing and decision-making.
• Adept at multitasking, with strong analytical, organizational, and communication skills, contributing to team success and operational excellence.
Digital Designer / Graphic Designer
Tacoma News Tribune-Tacoma, WA
July 2015 to May 2016
Responsibilities
Responsible for creating high quality, accurate and creative artwork under tight deadline that meets the needs of clients and fulfills their advertising needs. As a designer I work closely with the sales staff to create, modify and update advertisements in time to meet daily to monthly advertising deadlines. Editorial production includes laying out pages and creating supplemental materials. Accomplishments
The go-to person for SOP and best practices during nebulous situations. I have helped develop and create the branding and visual identity of numerous entrepreneurs. I've broken ground as one of the first designers to develop and build news print advertising for the new recreational marijuana industry in Washington state.
Skills Used
Excellent time management. Magazine and newspaper layout design. Advertising design. Ability to learn, industry specific software in a short period of time. Professional proficiency with Adobe Suite, including InDesign, Illustrator and Photoshop. Traffic priority in regards to deadlines and production time. Customer Service Lead
Shopko Stores Operating Co., LLC-Houghton, MI
2012 to 2013
Took personal responsibility for resolving customer concerns.
• Supervised a team of cashiers, ensuring efficient checkout processes and excellent customer service.
• Managed daily operations, including cash handling, daily balances, and cash office management.
• Provided manager overrides and resolved customer issues promptly and professionally.
• Trained new customer service staff.
• Observed, coached, and evaluated assigned teammates.
• Collaborated in performance reviews.
• Dynamically scheduled, assigned, and revised work allocation to meet short term and long term deadlines.
• Effectively educated and enforced company standards, procedures, and expectations. Location Manager / Social Media Specialist
Superior Video Stores
2007 to 2012
Communicated with customers to assure satisfaction and resolve customer conflicts and complaints.
• Managed and implemented social media marketing strategies.
• Analyzed analytic data to formulate marketing strategies based on traffic and demographics.
• Created in-house marketing: brochures, signage, pamphlets, and gift certificates.
• Formulated, implemented, and standardized training procedure and materials.
• Managed inventory database.
• Operated location for maximum profit and customer satisfaction. Graphic Designer / Webmaster
Finlandia University
2006 to 2007
Created imagery and graphics for publication, presentation, and web use.
• Created website mock-ups and UI wire-frames.
• Produced floor plan diagrams and campus maps.
• Collaborated on the branding and identity of the Jutila Center for Global Design and Business.
• Maintained and updated content on Finlandia.edu.
• Implemented search functionality on Finlandia.edu.
• Digital Media Facilities Technical Consultant.
Visiting Artist
The Public Schools of Calumet, Laurium and Keweenaw 2004 to 2004
Instructed students, grades 9-12, in digital photographic equipment, principles, and techniques.
• Instructed students in the use of Adobe Photoshop for image correction and manipulation.
• Held students accountable for project deadlines and assignments. Assistant University Photographer
Michigan Technological University
2002 to 2004
Collaborated with communications and academic departments to schedule and complete photography for advertising/marketing campaigns, recruiting and public relations projects.
• Collaboratively developed and utilized image management system.
• Edited/optimized images for print and web including online proofing.
• Participated in creative approach and design of web pages, print publications and other university marketing materials.
• Assisted University Photographer on location photo shoots.
• Completed photo assignments on time with minimal supervision. Education
Scientific and Technical Communication
Michigan Technological University
2002 to 2012
Graphic Design
Finlandia University
2004 to 2007
Skills
• Phone etiquette
• Sales
• Social media management
• Adobe Creative Suite
• Marketing
• SEO
Additional Information
Skills
• Photoshop (13 years, Expert)
• Graphic Design (7 years)
• Logo Design (8 years)
• Adobe Creative Suite (8 years, Expert)
• Typography (8 years)
• Illustrator (8 years, Advanced)
• Final Cut Pro (3 years, Intermediate)
• Adobe Premiere (2 Years, Beginner)
• PowerPoint (11 years, Expert)
• Microsoft Office (14 years, Expert)
• Image Manipulation
• Image Editing
• Layout Design
• Mock-up Production - Print / Web
• Social Media Management (3 years)
• Dreamweaver ( 8 years, Expert)
• After Effects ( 3 years, Beginner)
• Motion Graphics ( 3 years, Beginner)
• Digital Photography (12 years, Expert)
• Studio Lighting (11 years, Expert)
• Event Photography (11 years)
• Web Design (13 years, Expert)
• XHTML (11 years, Advanced)
• CSS/CSS3 (9 years, Advanced)
• Visual Communication
• Creative Direction
• Branding
• Technical Communication
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