Customer Service Los Angeles

Alicia Gutierrez

South Gate, CA 562-***-**** ***********@*****.***

OBJECTIVE:

Dedicated, compassionate, and detail-oriented phlebotomist with a diverse background in customer service, seeking a challenging position to contribute my skills and expertise in a healthcare setting where I could optimize my diverse skill set and medical background to a dynamic healthcare team.

EMPLOYMENT HISTORY

Bus Operator Trainee Metro, Los Angeles, CA 02/2024 - 03/2024

• Trained to learn air brakes, bus techniques in driving

• Accomplished my permit for Class B passenger and air brakes included

Cashier Dollar Tree, Signal Hills, CA 09/2023 – Present

• Managed cash transactions and operated the cash register in a fast-paced retail environment.

• Assisted customers in locating products and provided information about promotions.

• Maintained a neat and organized checkout area, ensuring a positive shopping experience.

Cashier Chevron, Los Angeles, CA 10/2022-08/2023

• Handled customer transactions with accuracy and efficiency.

• Provided excellent customer service, addressing inquiries and resolving issues.

• Managed cash register, processed payments, and maintained a balanced cash drawer.

• Conducted inventory checks and restocked merchandise as needed.

Cashier El Super, South Gate, CA 05/2020-10/2022

• Processed customer purchases accurately and efficiently.

• Handled cash, credit, and electronic transactions with precision.

• Collaborated with team members to maintain store cleanliness and restock merchandise.

• Assisted customers with inquiries and resolved any concerns promptly.

Caregiver Self-Employed, South Gate, CA 12/2019-03/2022

• Provided compassionate and personalized care to individuals in need.

• Assisted with daily activities, medication management, and mobility support.

• Maintained detailed records of patient care activities and communicated effectively with healthcare professionals and family members.

QUALIFICATION HIGHLIGHTS

• Venipuncture and capillary puncture

• Patient identification and specimen labeling

• Excellent customer service

• Cash handling and transaction processing

• Inventory management

• Communication and interpersonal skills

• Compassionate and extraordinary listening skills

• Proficient in medical terminology and procedures

• Time management and organization

• Detail-oriented and adaptable to changing environments

• Multi-tasking and problem-solving capabilities

• Proficient in MS Office Suite and data entry

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EDUCATION

Paramount High School, Paramount, CA High School Diploma

Lynwood Community Adult School, Lynwood, CA Diploma in Phlebotomy

Advance College, South Gate, CA Diploma in Medical Assisting

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