Team Leader Business Development

Sergio J. Baldivieso

Phone: 786-***-**** Email: *****.**********@****.***

Objective/Summary

Data-driven Administrator/Director with over 20 years of experience in organizational leadership and marketing within the business sector. A service-oriented team leader with notable experience in market targeting, production strategies, advertising media, and content and brand creation. Expertise in CRM tools to improve customer perception and enhance marketing and sales conversion. Strong understanding of the socio-cultural and workplace environment, enabling a comprehensive approach to decision-making and process optimization.

Work Experience

Manager

Cabaña JB (Brahman), San Borja - Beni, Santa Cruz de la Sierra

Jan. 2003 - Dec. 2021

Led all operations of a company specialized in Brahman cattle breeding and sales, achieving sustained growth for nearly two decades.

Implemented marketing strategies that increased brand presence in the national market and managed advertising campaigns across traditional and digital media.

Led multidisciplinary teams to ensure production optimization and service quality, enhancing customer satisfaction and loyalty.

Supervised customer relationship management (CRM) to drive sales conversion and improve communication, resulting in an increase in new customer acquisition.

Coordinated and executed business development strategies that drove growth in key markets, achieving product distribution expansion.

Conducted market analysis and performance evaluations to align business objectives with sector trends and customer needs.

Regional Manager Santa Cruz

Amaszonas Airline, Santa Cruz de la Sierra, Bolivia

Mar. 2001 - Jul. 2003

Promoted and sold airline flights to travel agencies, achieving an increase in ticket sales in the region.

Coordinated general administrative tasks, such as database management, customer records, and basic accounting.

Learned and managed new office technologies and systems as they were implemented, optimizing administrative processes.

Organized conferences, meetings, and travel reservations for office personnel, ensuring operational efficiency.

Supervised logistics and materials organization, including inventory control.

Trained employees in workplace procedures and company policies, enhancing team performance.

Provided administrative support, such as information transcription and financial document processing (invoices, balances, etc.).

Maintained adequate inventory levels and managed supply purchases, ensuring a continuous workflow.

Education

Associate in Arts: Management Technologies / Management Option

Montgomery College, Rockville, Maryland

Jan. 1989

Associate in Arts: Management Technologies / Marketing Option

Montgomery College, Rockville, Maryland

Jan. 1989

Skills

Organization and Operation: Ability to manage daily operations, optimize processes, and coordinate teams efficiently.

Communication: Outstanding ability in clear and effective communication with teams, clients, and stakeholders.

English: Proficiency in spoken and written English for interaction with clients and suppliers.

Versatility: Adaptability and ability to handle diverse tasks in changing environments.

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