Managed group homes for at risk youth. Managed medical office. Recepti
Resume:
JESSIELYN LOWE
Ontario, CA *****
*********@*****.***
Professional Summary
1. Worked with at-risk youth, in group homes, for over 30 years as manager. 2. Managed medical office for cardiology. Managed appointments, assisted with equipment for testing on patients, with the cardiologist. Provided patient aftercare instructions. Did pre-admitting arrangements for hospitalization.
3. Called for emergency assistance as needed. Made sure all files were in order. Ordered all office supplies.
4. Funeral service director. Conducting services for families in their time of grief. Transported their loved one to the service locations. Set -up for service. Rendered compassion and immediate attention to the family's needs.
5. Assistant to decedent affairs director, processing death certificates, calling doctor's office getting information on causes of death. Interacting with medical personnel to receive accurate information for filing to the state. Was responsible for issuing cremains and death certificates to family. Also excepted payments for arrangements on contract.
6. Worked with office equipment, such as copy machines, fax machines, scanning, worked on multiple phone lines, the use of credit card devices, and the use of computers. This was at all places of employment.
7. Experience with the mortuary has been for 25 years, and presently working in this industry. 8. Care for people is something that I'm truly passionate about. All of my experiences in employment, shows my dedication in servicing those that are in need. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
Harrison Ross Mortuary-Los Angeles, CA
June 2024 to Present
1. First to interact with families
2. Answer phones and transfer to proper department. 3. Provide assistance in caring for families
4. Make appointments
5. Open and close facility
Education
3 rd year college student in Psychology
Southern New Hampshire University - Remote
March 2020 to June 2024
Skills
• Front Desk
• Clerical Experience
• Medical Records
• Office Management
• Personal Assistant Experience
• Microsoft Outlook
• Guest Services
• Patient Care
• Medical Receptionist
• Administrative Experience
• Insurance Verification
• Multi-line Phone Systems
• Medical Office Experience
• Medical Scheduling
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