Human Resources Manager

TODD PATTERSON

*****************@*****.*** 585-***-**** Ontario, NY 14519 WWW: Bold Profile

Seasoned Human Resources Manager with broad experience in employee relations, recruitment, and benefits administration. Possess strong expertise in developing efficient HR policies and procedures, fostering a positive work environment, and resolving conflicts. Demonstrated ability to drive strategic initiatives resulting in improved operational efficiency. Notable success in mentoring and coaching teams to deliver top performance. Able to create a culture through relationships, referrals, retention, and recruitment that maintained a retention rate of over 98%. Recordkeeping

Staffing optimization

Labor law compliance

Recruitment and hiring

HR leadership

Unemployment claims management

Benefits programs

Recruitment life cycle

Training development

Orientation preparation

HRIS management

Staff compensation

Human Resources Manager Addman - Ontario, NY 12/2009 - 04/2024 Developed and implemented recruitment strategies to attract qualified candidates. Identified, screened and interviewed potential employees. Conducted background checks and reference checks of prospective employees. Organized orientation sessions for new hires and provided them with onboarding information. Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures. Maintained employee records in accordance with company policy and applicable legal requirements. Developed compensation packages that are competitive yet cost effective for the organization. Investigated employee relations matters through interviews with involved parties to ensure a fair resolution. Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.

Analyzed data gathered from surveys, focus groups or other methods to identify areas of improvement within the organization's HR practices.

Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.

Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies. Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.

Evaluated current HR processes and recommended changes when necessary to improve efficiency. Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position. Implemented organizational change initiatives effectively while minimizing disruption in operations. Assisted in developing succession planning strategies for key positions within the organization. Handled sensitive employee and company information with highest level of confidentiality and discretion. Worked with management to create performance measurement, employee development and employee compensation strategies.

Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.

Summary

Skills

Experience

Encouraged open communications, promoting positive and pro-employee work environment. Directed HR programs, policies and processes to improve operational efficiency. Recruited new employees and built relationships, driving visibility. Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.

Held exit interviews and documented information discussed with employees. Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.

Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.

Identified operational weaknesses to improve or innovate people, programs and processes. Managed delivery of customer-focused HR services to company to increase hire rate and reduce churn. Developed employee orientation and training programs for new hires. Handled employee discipline and termination to address policy infractions. Scheduled meetings with employees to address concerns and grievances. Managed compensation, insurance and vacation days within employee benefits programs. Attended conferences, workshops and special events to recruit qualified candidates for company. Prepared presentations to company executives regarding employee performance and retention trends. Created and implemented employee retention strategies. Managed full-cycle human resource operational activities to maximize HR employee performance. Human Resources Manager Fleischers Bagels - Macedon, NY 03/1993 - 11/2009 Developed and implemented recruitment strategies to attract qualified candidates. Created job postings, tracked applicants and maintained applicant database. Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII. Organized orientation sessions for new hires and provided them with onboarding information. Maintained employee records in accordance with company policy and applicable legal requirements. Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures. Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.

Held exit interviews and documented information discussed with employees. Scheduled random drug testing for employees to diminish regularity risks. Reported on workplace health and safety compliance to superiors. Created staff teams based on employee strengths and made adjustments to promote overall productivity. Created and implemented employee retention strategies. Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.

Identified operational weaknesses to improve or innovate people, programs and processes. Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.

Managed compensation, insurance and vacation days within employee benefits programs. Developed employee orientation and training programs for new hires. Scheduled meetings with employees to address concerns and grievances. Handled employee discipline and termination to address policy infractions. Launched innovative incentive program to achieve low turnover rate in highly competitive market. Shroeder High School Webster, NY 06/1984

High School Diploma

Education and Training

References

References available upon request.

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